1 day ago

TikTok Shop - Product Operations Manager, Brand Operation GTM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Lead TikTok Shop U.S. certification programs by turning global strategy into clear merchant standards and GTM rules. Conduct market research, set and refine “TTS Top-Tier Store” criteria, and ensure internal teams and merchants can successfully complete certification. Use NPS feedback and certification effectiveness analysis to optimize the ecosystem, partnering with Product and Strategy to iterate on rules that build consumer trust.

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Conduct deep-dive research into the U.S. consumer and merchant landscape to identify certification needs and drive optimization via an NPS feedback loop.
•Define and refine “TTS Top-Tier Store” criteria, translating strategy into actionable rules for merchant vetting and evaluation.
•Lead GTM rollout of certification standards across industry categories and advocate for adoption with internal teams and external merchants.
•Analyze the effectiveness of merchant certifications and user feedback to continuously improve standards.
•Partner closely with Product and Strategy teams to iterate on rules that build consumer trust and a secure platform ecosystem.

Key Requirements

•1+ year of experience in strategy operations or a related field.
•Bachelor's degree or equivalent experience.
•Ability to manage complex projects from inception to completion in a fast-paced, ambiguous environment.
•Strong analytical and problem-solving skills, using data to drive strategic decisions and measure performance.
•Preferred: experience with creator ecosystems or content-based commerce (e.g., livestream shopping, influencer-led affiliate models).

Experience:1+ years

Education:Bachelor's

Skills:Analytical skillsProblem-solvingProject managementStrategic thinkingData-driven decision-making

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

1 day ago

TikTok Shop - Product Operations Manager, Brand Operation GTM

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: Seattle

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Sr. Manager level

Key Responsibilities

•Conduct deep-dive research into the U.S. consumer and merchant landscape to identify certification needs and drive optimization via an NPS feedback loop.
•Define and refine “TTS Top-Tier Store” criteria, translating strategy into actionable rules for merchant vetting and evaluation.
•Lead GTM rollout of certification standards across industry categories and advocate for adoption with internal teams and external merchants.
•Analyze the effectiveness of merchant certifications and user feedback to continuously improve standards.
•Partner closely with Product and Strategy teams to iterate on rules that build consumer trust and a secure platform ecosystem.

Key Requirements

•1+ year of experience in strategy operations or a related field.
•Bachelor's degree or equivalent experience.
•Ability to manage complex projects from inception to completion in a fast-paced, ambiguous environment.
•Strong analytical and problem-solving skills, using data to drive strategic decisions and measure performance.
•Preferred: experience with creator ecosystems or content-based commerce (e.g., livestream shopping, influencer-led affiliate models).

Experience:1+ years

Education:Bachelor's

Skills:Analytical skillsProblem-solvingProject managementStrategic thinkingData-driven decision-making

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn