Network Computer Support Technician

General Dynamics
Rome
Workplace: OnsiteFull timeUSD 26.83 - 34.11 hourlyFunction: Field Service, Maintenance & Skilled TradesExperience: 1-3 yearsEducation: associatesSkills: ["Communication","Customer service","Troubleshooting"]

Provide onsite tier 1 operations, preventive and corrective maintenance, and monitoring for ADCS communications/computer systems across on-site and remote locations. Troubleshoot hardware and software issues, manage additions/changes/relocations of ADCS equipment, install systems to specifications, coordinate downtime, and support end users. Administer network/cyber security policies and maintain readiness for a 24/7 mission with shift and weekend coverage as needed.

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General Dynamics
General Dynamics
1 day ago

Network Computer Support Technician

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Provide onsite tier 1 operations, preventive and corrective maintenance, and monitoring for ADCS communications/computer systems across on-site and remote locations. Troubleshoot hardware and software issues, manage additions/changes/relocations of ADCS equipment, install systems to specifications, coordinate downtime, and support end users. Administer network/cyber security policies and maintain readiness for a 24/7 mission with shift and weekend coverage as needed.
Location: Rome
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Entry level

Key Responsibilities

  • •Perform tier 1 preventive and corrective maintenance and monitoring of on-site ADCS systems and subsystems.
  • •Monitor on-site and remote locations and report failures to the on-site government contract representative by the start of the next duty day.
  • •Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)”.
  • •Troubleshoot hardware and software problems and interconnectivity issues across communications/computer systems and networks.
  • •Install communications/computer systems and perform additions, changes, relocations, and moves/installs of ADCS equipment, including end-user support and training.
Travel: Medium travel

Pay and Benefits

Salary: USD 26.83 - 34.11 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •Must currently possess and maintain an active Secret Level security clearance.
  • •Must hold an active CompTIA IAT 8570 Level II/8140 compliant certification (Security+CE, Network+, or higher).
  • •Must have an AA/AS and 1–3 years’ related experience (or equivalent).
  • •Must be onsite in Rome, NY.
  • •Working knowledge of communications/computer systems and networks, including tools and platforms such as Cisco, VMware ESXi, Active Directory, and Windows Server 2019.
Experience:1-3 years
Education:Associate's
Skills:CommunicationCustomer serviceTroubleshooting
Certifications:CompTIA IAT 8570 Level IISecurity+CENetwork+
Tech Stack:ADCSCiscoVMware ESXiActive DirectoryWindows Server 2019HBSSACASSQLSolarWindsSplunkSwitchesNetwork administration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:Secret

Company Brief

General Dynamics
Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Tysons / Fairfax, United States
WebsiteLinkedIn