Sephora

5 months ago

Senior Beauty Advisor - Aeon Tebrau (Johor Bahru, MY)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Senior Beauty Advisor based at Aeon Tebrau in Johor Bahru leads customer service excellence and store operations in Sephora Malaysia. You’ll drive loyalty, mentor Beauty Advisors, deliver product knowledge, and uphold visual merchandising standards while contributing to KPI targets. This role emphasizes in-store leadership, training, and collaborative teamwork to elevate the customer experience across assigned categories.

Location: Johor Bahru

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Be a role model for customer service and meeting or exceeding customers’ expectations
•Share your customer service experience and train selected team members to fine-tine their service skills
•Be a Sephora Ambassador, consistently exhibiting the Brand Attitude and Values
•Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
•Execute and maintain established Visual Merchandising and In-Store Communication standards

Key Requirements

•Minimum secondary school education
•Minimum 6 months’ work experience in a beauty/fashion customer and commercial focused retail environment
•Advanced selling experience
•Good product, retail and industry understanding
•Basic MS Office proficiency

Experience:BeautyRetail

Education:High School

Skills:Customer serviceCommunicationTeamworkCoaching

Tech Stack:MS Office

Company Brief

Sephora

Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn

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Sephora

5 months ago

Senior Beauty Advisor - Aeon Tebrau (Johor Bahru, MY)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Johor Bahru

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Be a role model for customer service and meeting or exceeding customers’ expectations
•Share your customer service experience and train selected team members to fine-tine their service skills
•Be a Sephora Ambassador, consistently exhibiting the Brand Attitude and Values
•Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
•Execute and maintain established Visual Merchandising and In-Store Communication standards

Key Requirements

•Minimum secondary school education
•Minimum 6 months’ work experience in a beauty/fashion customer and commercial focused retail environment
•Advanced selling experience
•Good product, retail and industry understanding
•Basic MS Office proficiency

Experience:BeautyRetail

Education:High School

Skills:Customer serviceCommunicationTeamworkCoaching

Tech Stack:MS Office

Company Brief

Sephora

Industry: Omnichannel Retail

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Paris, France

Founded: 1969

Website LinkedIn