Onsite Event Manager

Fever Up
Bologna
Workplace: OnsiteFreelanceFunction: Program & Project Management (PMO)Skills: ["Communication","Organization","Time management","Problem-solving","Teamwork"]

Coordinate and manage on-site event staff, ensuring everyone is trained on their roles for ticket validation and policy compliance. Oversee key event operations including inventory of devices, the validation workflow via the Fever Partners App, crowd flow management to prevent bottlenecks, timely event setup, and on-site payment device/account handling. Handle customer complaints and escalate or resolve issues on schedule, serve as the on-site brand point of contact, and deliver daily reports to Fever managers.

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FursaFursa
Fever Up
Fever Up
1 day ago

Onsite Event Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Coordinate and manage on-site event staff, ensuring everyone is trained on their roles for ticket validation and policy compliance. Oversee key event operations including inventory of devices, the validation workflow via the Fever Partners App, crowd flow management to prevent bottlenecks, timely event setup, and on-site payment device/account handling. Handle customer complaints and escalate or resolve issues on schedule, serve as the on-site brand point of contact, and deliver daily reports to Fever managers.
Location: Bologna
Workplace: Onsite
Employment Type: Freelance
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Coordinate and manage on-site staff and ensure training for ticket validation and policy compliance.
  • •Manage event operations including device inventory (PDA, computer, POS) and on-site payment devices/accounts for F&B/Merch.
  • •Monitor validation systems and devices using the Fever Partners App.
  • •Control the flow of people to avoid bottlenecks and manage queues throughout the event experience.
  • •Be the on-site point of contact across partners/production/staff, handle on-site customer complaints, and provide daily reports to Fever managers.

Key Requirements

  • •Excellent in-person communication skills.
  • •Prior experience in similar roles.
  • •Native Italian.
  • •Advanced English.
  • •Highly organized and efficient with strong time management and on-site problem-solving.
Skills:CommunicationOrganizationTime managementProblem-solvingTeamwork
Languages:ItalianEnglish
Tech Stack:Fever Partners AppPDAPOSComputer

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn