Sr Business Support Manager

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 127,000 - 184,000 annuallyFunction: Product ManagementExperience: 4+ yearsEducation: bachelorsSkills: ["Administrative Support","Customer Empowerment","Diversity and Inclusion Practice"]

Lead and manage day-to-day operations for a Property Projects team, overseeing property projects, programs, and related systems development and support. Own governance and delivery with a focus on meeting project schedules and budget execution, while coordinating cross-functionally with Design, Branding, Leasing, and Facilities/Property management teams. Manage project professionals, track costs, analyze service levels, and support strategic business planning and change initiatives.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Citizens Bank
Citizens Bank
2 days ago

Sr Business Support Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Lead and manage day-to-day operations for a Property Projects team, overseeing property projects, programs, and related systems development and support. Own governance and delivery with a focus on meeting project schedules and budget execution, while coordinating cross-functionally with Design, Branding, Leasing, and Facilities/Property management teams. Manage project professionals, track costs, analyze service levels, and support strategic business planning and change initiatives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Develop and execute business support strategy aligned to organizational goals, partnering with stakeholders to define and prioritize initiatives.
  • •Lead and manage a team of project professionals, providing guidance, coaching, and performance feedback.
  • •Assign tasks, monitor progress, and ensure timely completion of deliverables.
  • •Engage stakeholders and drive process improvement while delivering business support services to internal stakeholders.
  • •Oversee governance and delivery of property projects, including budgeting/forecasting, cost monitoring, and implementation of agreed deliverables.
Travel: High travel

Pay and Benefits

Salary: USD 127,000 - 184,000 annually
Perks:Health InsuranceDentalVisionRetirement BenefitsMaternity LeavePaternity LeaveWellness Stipend

Key Requirements

  • •4+ years of experience supporting infrastructure, facilities, property, or real estate operations with exposure to procurement, risk management, and/or project management.
  • •Demonstrated experience coordinating day-to-day business operations across multiple workstreams and delivering initiatives on schedule.
  • •Experience working cross-functionally with internal stakeholders such as operations, finance, HR, legal, and compliance.
  • •Strong understanding of policy-driven environments, budgeting principles, cost tracking, and vendor/contract oversight.
  • •Effective communication, organization, and stakeholder management skills in a matrixed or corporate environment.
Experience:4+ years
Education:Bachelor's
Skills:Administrative SupportCustomer EmpowermentDiversity and Inclusion Practice

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website