Business Operations Manager - People Legal

Cisco
Bengaluru
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Organizational skills","Attention to detail","Communication","Problem-solving","Confidentiality"]

Support Cisco’s Employment Legal team with operational, analytical, and administrative case management across EMEA and APJC. Manage employment-related claims from intake to resolution, maintain case metrics and reporting systems, and coordinate litigation and legal hold activities (including e-discovery and documentation). Partner with internal stakeholders and outside counsel to track legal spend, review invoices, and improve workflows through AI, automation, and process optimization while handling confidential information with precision.

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FursaFursa
Cisco
Cisco
10 hours ago

Business Operations Manager - People Legal

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Support Cisco’s Employment Legal team with operational, analytical, and administrative case management across EMEA and APJC. Manage employment-related claims from intake to resolution, maintain case metrics and reporting systems, and coordinate litigation and legal hold activities (including e-discovery and documentation). Partner with internal stakeholders and outside counsel to track legal spend, review invoices, and improve workflows through AI, automation, and process optimization while handling confidential information with precision.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Support management of employment-related legal claims and investigations from inception through resolution by organizing case files, tracking deadlines, and maintaining accurate documentation.
  • •Maintain and update systems for case metrics and data tracking; analyze trends and prepare regular reporting to support strategy and planning.
  • •Support litigation and legal hold processes, including compliance with discovery obligations and coordinating stakeholders to identify and preserve relevant information.
  • •Partner across People & Communities, Sales, Business Operations, Finance, and other stakeholders to gather information and documentation for claims, investigations, and letters of demand.
  • •Coordinate outside counsel management by tracking legal spend, reviewing invoices, monitoring budget adherence, and improving legal processes and workflows through automation and AI.

Key Requirements

  • •Bachelor’s degree with at least 7 years of relevant professional experience.
  • •Excellent organizational skills with strong attention to detail for complex matters and deadlines.
  • •Strong written and verbal communication skills for engaging internal and external stakeholders.
  • •Proficiency with SaaS applications, business systems, and collaboration tools.
  • •Ability to work independently, prioritize competing tasks, and handle sensitive confidential information with appropriate discretion.
Experience:7+ yearsLegalEmployment lawComplianceCase management
Education:Bachelor's
Skills:Organizational skillsAttention to detailCommunicationProblem-solvingConfidentiality
Tech Stack:SaaSAIAutomationCollaboration toolsE-discoveryCase managementDocument managementLegal hold

Company Brief

Cisco
Global technology company that designs, manufactures, and sells networking hardware, telecommunications equipment, and high-technology services and products for enterprises, service providers, and governments worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1984
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor