Director, Chief of Staff - Consumer Developer Experience - CDX

Discover Financial
Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 230,400 - 263,000 annuallyFunction: Business OperationsExperience: 8+ yearsEducation: bachelorsSkills: ["Strategic planning","Organizational excellence","Operational rigor","Stakeholder management","Matrix leadership"]

Lead the Consumer Developer Experience (CDX) Chief of Staff function as a strategic advisor and operating partner to senior leadership. Drive organizational excellence through executive-facing operating rhythms, priority orchestration, scalable tools/processes, and integrated planning aligned with Corporate Finance. Serve as connective tissue across Product, Tech, Design, and Finance, and independently execute high-stakes, cross-domain special projects to improve efficiency and business impact at large scale.

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Discover Financial
Discover Financial
2 days ago

Director, Chief of Staff - Consumer Developer Experience - CDX

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Job Summary

Lead the Consumer Developer Experience (CDX) Chief of Staff function as a strategic advisor and operating partner to senior leadership. Drive organizational excellence through executive-facing operating rhythms, priority orchestration, scalable tools/processes, and integrated planning aligned with Corporate Finance. Serve as connective tissue across Product, Tech, Design, and Finance, and independently execute high-stakes, cross-domain special projects to improve efficiency and business impact at large scale.
Location: Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Director level

Key Responsibilities

  • •Advise and partner with senior leadership to translate vision into actionable roadmaps and support executive decisions.
  • •Create and evolve operating rhythms to orchestrate priorities, routines, and strategic planning processes.
  • •Design scalable tools and processes that improve effectiveness, transparency, and reporting.
  • •Partner with Corporate Finance to align operational roadmaps and financial forecasts; optimize resource allocations to fiscal targets.
  • •Lead cross-functional special projects independently to surface learnings and iterate on operational solutions.

Pay and Benefits

Salary: USD 230,400 - 263,000 annually

Key Requirements

  • •Bachelor’s degree
  • •At least 8 years of experience in Project Management, Process Management, or Chief of Staff experience
  • •At least 3 years of people management experience
  • •5+ years of experience in strategy development
  • •5+ years of experience in budgeting and labor strategy
Experience:8+ years
Education:Bachelor's
Skills:Strategic planningOrganizational excellenceOperational rigorStakeholder managementMatrix leadership

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn