TikTok Shop - Strategy and Operations Managers, Shoptab

TikTok
Seattle
Full timeFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Communication","Collaboration","Project management"]

Own strategy and operational execution for the Shoptab e-commerce marketplace, driving merchandise growth and improving the user journey across shopping channels. Partner with cluster, product, engineering, marketing, and category teams to iterate marketing/channel operations, build refined matching and resource allocation mechanisms, and develop lifecycle programs for merchant onboarding and growth. Define cross-functional SOPs and translate operational requirements into clear product solution proposals while managing channel resource utilization.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Strategy and Operations Managers, Shoptab

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Own strategy and operational execution for the Shoptab e-commerce marketplace, driving merchandise growth and improving the user journey across shopping channels. Partner with cluster, product, engineering, marketing, and category teams to iterate marketing/channel operations, build refined matching and resource allocation mechanisms, and develop lifecycle programs for merchant onboarding and growth. Define cross-functional SOPs and translate operational requirements into clear product solution proposals while managing channel resource utilization.
Location: Seattle
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Iterate Shoptab marketing during campaigns and BAU periods, and optimize channel operations through refined matching mechanisms.
  • •Develop and execute merchant and product lifecycle strategies, including onboarding, cold-start incubation, growth, and maturity.
  • •Partner with category teams to establish and standardize cross-functional SOPs, including selection logic and recruitment processes.
  • •Evaluate inbound operational requirements and translate them into product solution proposals; manage product/channel resources to improve utilization efficiency.
  • •Leverage data insights to drive merchant product growth and enhance user experience.

Key Requirements

  • •Bachelor’s degree or equivalent practical experience.
  • •3+ years of experience in e-commerce or strategy operations.
  • •Strong analytical and problem-solving skills, using data to drive strategic decisions and measure performance.
  • •Excellent communication and interpersonal skills to build consensus and collaborate cross-functionally.
  • •Demonstrated ability to manage complex projects from inception to completion in a fast-paced, ambiguous environment.
Experience:3+ yearsE-commerce
Education:Bachelor's
Skills:Analytical thinkingProblem-solvingCommunicationCollaborationProject management

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn