IT Technician

Zalando
Poland
Full timeFunction: IT Support & HelpdeskSkills: ["Communication","Problem-solving"]

Join the Warehouse IT team as the first point of contact for internal and external users. Provide first- and second-level support for Windows and Linux systems, troubleshoot issues on desktops, printers, and mobile devices, and support the team in monitoring and maintaining IT infrastructure such as TCP/IP, routers, and Wi‑Fi. Your work will directly improve the speed and reliability of order fulfillment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Zalando
Zalando
1 month ago

IT Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Join the Warehouse IT team as the first point of contact for internal and external users. Provide first- and second-level support for Windows and Linux systems, troubleshoot issues on desktops, printers, and mobile devices, and support the team in monitoring and maintaining IT infrastructure such as TCP/IP, routers, and Wi‑Fi. Your work will directly improve the speed and reliability of order fulfillment.
Location: Poland
Employment Type: Full time
Job Function: IT Support & Helpdesk

Key Responsibilities

  • •Act as the first point of contact for all IT-related questions for internal and external customers.
  • •Provide first- and second-level support for Windows and Linux systems.
  • •Troubleshoot IT issues for workstations, printers, and mobile devices.
  • •Monitor and support IT infrastructure including hardware, TCP/IP, routers, and Wi‑Fi using available tools.
  • •Help continuously improve and accelerate the order process by resolving day-to-day IT needs.

Pay and Benefits

Perks:Health InsuranceLife InsuranceLearning BudgetParkingHybrid Work

Key Requirements

  • •Basic understanding of networking and server topics (TCP/IP, VLAN, Ethernet, Wi‑Fi, DHCP, DNS, SSH, Windows Server).
  • •IT or technical education background.
  • •Fluent Polish and communicative English.
  • •Availability to work shifts between 5:45 and 22:15, including duties on Saturdays.
  • •Experience with Linux and data protection/security (mentioned as a plus).
Experience:IT support
Skills:CommunicationProblem-solving
Languages:PolishEnglish
Tech Stack:WindowsLinuxWindows ServerTCP/IPVLANEthernetWi-FiDHCPDNSSSHRouterWi‑Fi

Company Brief

Zalando
Zalando operates a leading European online marketplace for fashion and lifestyle products, offering clothing, shoes and accessories from international brands and local labels, plus logistics and marketing services to partner brands and retailers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2008
WebsiteLinkedIn