Patient Admin Executive

NMC Healthcare
Ras Al Khaimah
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal skills","Maintaining confidentiality","Attention to data accuracy","Customer service","Communication"]

Greet and register patients, manage appointments (including rescheduling and no-shows), and handle phone and email inquiries. Support patient journeys by providing routine hospital information, coordinating callbacks, and assisting with medical insurance coverage and reimbursement claim forms. Manage front-desk financial operations including cash, card, cheque deposits, and accurate patient invoicing and billing in line with hospital policies, privacy, infection control, and quality standards.

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FursaFursa
NMC Healthcare
NMC Healthcare
1 day ago

Patient Admin Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 47 minutes agoStatus: Live

Job Summary

Greet and register patients, manage appointments (including rescheduling and no-shows), and handle phone and email inquiries. Support patient journeys by providing routine hospital information, coordinating callbacks, and assisting with medical insurance coverage and reimbursement claim forms. Manage front-desk financial operations including cash, card, cheque deposits, and accurate patient invoicing and billing in line with hospital policies, privacy, infection control, and quality standards.
Location: Ras Al Khaimah
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet patients, direct them to departments, and provide routine information; handle telephone inquiries and provide information for doctor/nurse callbacks.
  • •Manage appointment activities, including confirmations, rescheduling, and no-show handling.
  • •Register new patients, keep patient records up to date, and maintain scheduling information (clinic times, appointment durations, doctor duty roster).
  • •Support patient insurance processes by explaining coverage, collecting payments/co-payments based on eligibility, and providing claim forms for reimbursement.
  • •Perform billing and daily cashier activities: generate/process invoices, record charges accurately, issue statements, collect outstanding balances, and process cash/card/cheque deposits each shift in line with finance protocols.

Key Requirements

  • •College Diploma in any discipline or related fields.
Education:Certification / Diploma
Skills:Interpersonal skillsMaintaining confidentialityAttention to data accuracyCustomer serviceCommunication
Tech Stack:Hospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn