Customer Experience Banker Non NMLS; Columbus, MS (Downtown)

Huntington Bancshares
Columbus
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Sales"]

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, recommend appropriate deposit and other banking products, and process transactions accurately while balancing daily. Provide excellent customer service, educate customers on deposit products, and use a disciplined sales approach with follow-up and referrals. Follow all operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker Non NMLS; Columbus, MS (Downtown)

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Last checked: 3 hours agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping retain and grow consumer and business relationships. Proactively identify customers’ financial goals, recommend appropriate deposit and other banking products, and process transactions accurately while balancing daily. Provide excellent customer service, educate customers on deposit products, and use a disciplined sales approach with follow-up and referrals. Follow all operational, security, risk, and regulatory policies.
Location: Columbus
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively identify opportunities to grow customer relationships through disciplined sales, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor’s Degree.
  • •1+ year customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Cash handling skills (preferred).
  • •Comfort with technology such as mobile services and online banking services (preferred).
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationSales
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn