Director, Total Rewards & HR Operations (Singapore, SG)

Sephora
Singapore
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 10+ yearsEducation: bachelorsSkills: ["Stakeholder management","Influencing","Analytical thinking","Organizational skills","Continuous improvement"]

Lead Sephora SEAO’s total rewards and HR operations to create an efficient, data-driven, and compliant people function across multiple markets. Own compensation & benefits strategy, HR controlling and workforce/cost analytics, HR governance and audit/compliance, and end-to-end HR operations including payroll and employee lifecycle. Manage HR technology and SLAs, and lead a team of HR leaders to drive standardization, automation, and high-quality employee experiences.

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FursaFursa
Sephora
Sephora
1 day ago

Director, Total Rewards & HR Operations (Singapore, SG)

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Job Summary

Lead Sephora SEAO’s total rewards and HR operations to create an efficient, data-driven, and compliant people function across multiple markets. Own compensation & benefits strategy, HR controlling and workforce/cost analytics, HR governance and audit/compliance, and end-to-end HR operations including payroll and employee lifecycle. Manage HR technology and SLAs, and lead a team of HR leaders to drive standardization, automation, and high-quality employee experiences.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Director level

Key Responsibilities

  • •Co-design and implement the total rewards and people analytics strategy aligned to SEAO business vision.
  • •Drive HR controlling and data-driven decision-making, including headcount tracking, people cost monitoring, and workforce/cost forecasts.
  • •Ensure HR governance and compliance through robust frameworks, HR audits, controls, and alignment with labor laws and global standards.
  • •Oversee end-to-end HR operations including payroll, employee lifecycle management, HR systems accuracy/efficiency, and HR delivery standards (SLAs).
  • •Manage HR technology/HRIT and lead HR operations transformation to improve scalability, standardization, automation, and service delivery.

Key Requirements

  • •Bachelor’s degree in Human Resources, Business, or a related field (or equivalent professional experience).
  • •10+ years of experience in Compensation & Benefits, ideally in retail, hospitality, or service industries.
  • •Hands-on experience with HRIS platforms.
  • •Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint.
  • •Proven stakeholder management skills and influencing ability across a matrix organization.
Experience:10+ yearsRetailHospitalityService industry
Education:Bachelor's in Human Resources, Business, or related field
Skills:Stakeholder managementInfluencingAnalytical thinkingOrganizational skillsContinuous improvement
Tech Stack:HRISHR TechnologyMicrosoft ExcelMicrosoft PowerPointMicrosoft Office

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn