Beauty Advisor - Cartagena

Sephora
Cartagena
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer orientation","Communication","Learning mindset","Team collaboration","Adaptability"]

Act as the main point of contact for Sephora clients in-store, welcoming them, understanding their needs, and providing expert beauty product advice to build trust and loyalty. Develop your knowledge of fragrances, cosmetics, and market trends, and collaborate with a passionate retail team. This role includes training and onboarding, with an environment focused on customer experience, learning, and professional growth in Cartagena.

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FursaFursa
Sephora
Sephora
5 days ago

Beauty Advisor - Cartagena

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Last checked: 9 hours agoStatus: Live

Job Summary

Act as the main point of contact for Sephora clients in-store, welcoming them, understanding their needs, and providing expert beauty product advice to build trust and loyalty. Develop your knowledge of fragrances, cosmetics, and market trends, and collaborate with a passionate retail team. This role includes training and onboarding, with an environment focused on customer experience, learning, and professional growth in Cartagena.
Location: Cartagena
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Welcome clients and provide attentive customer service as the main player in the store experience.
  • •Advise clients on beauty products to satisfy needs and respond effectively to questions.
  • •Build loyalty by connecting deeply with clients and providing a positive in-store experience.
  • •Develop product and market knowledge in perfumery and cosmetics.
  • •Contribute to daily retail operations with an expert, customer-focused team.

Key Requirements

  • •Reside in the province of the vacant position.
  • •At least 1 year of experience in the beauty sector.
  • •Strong customer service orientation and experience dealing with customers.
  • •Passion for the beauty industry.
  • •Valuable: high level of English or other languages.
Experience:1+ years
Skills:Customer orientationCommunicationLearning mindsetTeam collaborationAdaptability
Languages:English

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn