Lead Store Advisor（Florence CHE）

On Holding
Chengdu, China
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Leadership","Customer service","Teamwork","Training"]

Lead and develop the in-store experience for a fast-paced retail team in Chengdu, driving product knowledge, visual merchandising, and customer-centric service. Train and coach staff, manage daily operations including cash handling, and collaborate with the store leader to deliver WOW shopping experiences and brand storytelling to customers.

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FursaFursa
On Holding
On Holding
1 year ago

Lead Store Advisor（Florence CHE）

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Lead and develop the in-store experience for a fast-paced retail team in Chengdu, driving product knowledge, visual merchandising, and customer-centric service. Train and coach staff, manage daily operations including cash handling, and collaborate with the store leader to deliver WOW shopping experiences and brand storytelling to customers.
Location: Chengdu, China
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Serve as the in-store product and brand expert, ensuring guests receive knowledgeable guidance and tailored solutions.
  • •Lead and coach the on-duty team to achieve daily operations, merchandising, and cash-handling tasks.
  • •Plan and execute visual displays and assortments according to standards and new product launches.
  • •Provide ongoing feedback and training to improve customer experience and team happiness.
  • •Collaborate with store leadership to ensure smooth shift handovers and active participation in brand events.

Key Requirements

  • •3+ years of retail experience with a passion for sports and customer service.
  • •1+ year of supervisory/training experience, with a focus on developing team skills.
  • •Willingness to work flexible retail hours, including weekends and holidays.
  • •Strong language and communication skills; ability to listen and advise customers effectively.
  • •Basic English communication preferred; readiness to grow within the brand.
Experience:3+ yearsRetail
Skills:CommunicationLeadershipCustomer serviceTeamworkTraining
Languages:EnglishChinese

Company Brief

On Holding
Designs, manufactures, and sells performance running shoes, apparel, and accessories under the On brand. Combines Swiss engineering and innovation with lifestyle design to serve runners and athletes globally through retail and direct-to-consumer channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 2010
Glassdoor
Glassdoor: 4.0
WebsiteLinkedIn