Analyst-Collections

Own collections for an accounts receivable portfolio supporting a Finance team, driving improved receivable delinquency and lowering Days Sales Outstanding (DSO). Respond accurately and promptly to customer inquiries, billing and payment issues, disputes, and documentation problems. Proactively contact customers on past-due accounts, manage credit hold decisions, and monitor compliance with approved credit lines while supporting credit decisions with reporting and references. Promote automated/pre-payment options.