Data Scientist

NRG Energy
Calgary
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Data storytelling","Presentation","Technical writing","Problem-solving"]

Develop, validate, deploy, and monitor machine learning and Generative AI solutions for Customer Care Analytics. Partner with Customer Care, Collections, Billing, Workforce Management, Technology, and business leadership to turn complex business problems into predictive models, optimization approaches, and decision-support. Build and govern analytics workflows and data pipelines, create dashboards and reporting, and communicate insights to technical and non-technical stakeholders.

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FursaFursa
NRG Energy
NRG Energy
3 days ago

Data Scientist

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Last checked: 6 hours agoStatus: Live

Job Summary

Develop, validate, deploy, and monitor machine learning and Generative AI solutions for Customer Care Analytics. Partner with Customer Care, Collections, Billing, Workforce Management, Technology, and business leadership to turn complex business problems into predictive models, optimization approaches, and decision-support. Build and govern analytics workflows and data pipelines, create dashboards and reporting, and communicate insights to technical and non-technical stakeholders.
Location: Calgary
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Develop and deploy statistical, machine learning, forecasting, optimization, and Generative AI solutions to improve customer outcomes and operational performance.
  • •Design, build, validate, and maintain predictive, forecasting, and AI models, including establishing performance standards, monitoring frameworks, and governance controls.
  • •Acquire, integrate, and prepare data from multiple sources; build scalable analytical workflows, data pipelines, and reusable data assets.
  • •Create reporting, dashboards, reports, scorecards, and data visualizations to support operational and strategic decision-making.
  • •Partner with business leaders to identify analytics and AI opportunities, communicate recommendations, and evaluate emerging technologies to drive innovation.

Key Requirements

  • •Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, Operations Research, or a related quantitative discipline.
  • •3+ years of experience in data science, advanced analytics, machine learning, forecasting, or related analytical roles.
  • •Experience developing predictive, forecasting, optimization, or statistical models in a business environment.
  • •Strong proficiency with SQL and Python, including experience with large and complex datasets.
  • •Experience communicating analytical findings to non-technical stakeholders and developing dashboards/reports using Power BI, Tableau, or similar tools.
Experience:3+ years
Education:Bachelor's
Skills:CommunicationData storytellingPresentationTechnical writingProblem-solving
Tech Stack:SQLPythonPower BITableauGenerative AILarge Language Models (LLMs)Retrieval-Augmented Generation (RAG)Azure OpenAIDatabricksMLflowAzure AI

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn