Senior Sales Associate

Tapestry
Berlin
Workplace: OnsiteFull timeEUR 32,000 - 36,000 annuallyFunction: SalesSkills: ["Customer focus","Drive for results","Interpersonal communication","Learning agility","Professional ethics"]

Drive personal sales and productivity while delivering exceptional customer service on the store floor. Act as a brand ambassador for Coach, applying sales behaviors from company training (including omni-channel and virtual selling). Meet sales goals, anticipate customer needs, and support team performance. Contribute to customer data acquisition through brand marketing and clienteling, and participate in emerging live stream and social selling activities.

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Tapestry
Tapestry
1 week ago

Senior Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Drive personal sales and productivity while delivering exceptional customer service on the store floor. Act as a brand ambassador for Coach, applying sales behaviors from company training (including omni-channel and virtual selling). Meet sales goals, anticipate customer needs, and support team performance. Contribute to customer data acquisition through brand marketing and clienteling, and participate in emerging live stream and social selling activities.
Location: Berlin
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Contribute to store goals by understanding how individual productivity impacts store performance and consistently achieving sales goals.
  • •Represent Coach to consumers and behave like a brand ambassador, maintaining high energy on the sales floor.
  • •Model company-trained sales behaviors, including omni-channel sales and virtual selling services.
  • •Provide customer service that meets or exceeds expectations and anticipate customer needs while supporting customers simultaneously.
  • •Support customer data acquisition via Brand marketing and clienteling communications, and participate in live stream/social selling activities.

Pay and Benefits

Salary: EUR 32,000 - 36,000 annually
Perks:Employee DiscountIncentive ProgrammePaid Volunteering

Key Requirements

  • •Previous management experience in a luxury retail service environment is preferable (education and experience considered).
  • •Current knowledge of fashion trends and marketplace competition.
  • •Experience with POS operations and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Ability to communicate effectively with customers and team, and to maneuver the sales floor with moderate stockroom lifting.
  • •Strong English proficiency (for EU) and availability for a flexible schedule including weekends and public holidays.
Skills:Customer focusDrive for resultsInterpersonal communicationLearning agilityProfessional ethics
Languages:English
Tech Stack:POSIPadLaptopMobile POSSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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