Principal Product Manager (Strategic Account Interactions) - Security Solutions

Elastic
Canada
Workplace: RemoteFull timeCAD 154,000 - 243,600 annuallyFunction: Product ManagementExperience: 7-10 yearsSkills: ["Executive presence","Cross-functional leadership","Communication","Structured thinking","Bias for closure"]

Own the enhancement request pipeline for Elastic Security’s most strategic enterprise customers, translating customer pain into shipped product direction across multiple product areas. Build structured systems to track, prioritize, and keep requests moving, synthesize patterns across accounts, and feed validated insights into core roadmaps. Serve as primary product voice for senior stakeholders, delivering roadmap updates and requirements engineers can execute—while partnering with Sales, Customer Success, and Legal.

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Elastic
Elastic
1 day ago

Principal Product Manager (Strategic Account Interactions) - Security Solutions

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Last checked: 3 hours agoStatus: Live

Job Summary

Own the enhancement request pipeline for Elastic Security’s most strategic enterprise customers, translating customer pain into shipped product direction across multiple product areas. Build structured systems to track, prioritize, and keep requests moving, synthesize patterns across accounts, and feed validated insights into core roadmaps. Serve as primary product voice for senior stakeholders, delivering roadmap updates and requirements engineers can execute—while partnering with Sales, Customer Success, and Legal.
Location: Canada
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Own and manage the enhancement request pipeline across multiple strategic enterprise accounts at once.
  • •Build and maintain a structured system to track, prioritize, and respond to customer requirements so requests keep moving.
  • •Translate customer requirements into coherent product direction and synthesize patterns across accounts for broader market impact.
  • •Serve as the primary product voice with senior customer stakeholders and deliver roadmap updates, including deprioritizations and misses.
  • •Partner with product, engineering, Sales, Customer Success, and Legal to turn requirements into implementable specs and support deal cycles.
Travel: Extensive travel

Pay and Benefits

Salary: CAD 154,000 - 243,600 annually
Equity and Bonus:Equity
Perks:Health Insurance401kPaid LeaveParental Leave

Key Requirements

  • •7–10 years of product management experience, including at least 4 years in B2B enterprise software.
  • •Experience owning a product area with meaningful revenue impact and taking products from customer input to shipped outcomes.
  • •Hands-on security domain knowledge with SIEM, SOAR, XDR, or security operations platforms, including detection engineering and compliance use cases.
  • •Structured enhancement request management at scale across several enterprise accounts, including building a tracking system quickly.
  • •Executive presence and cross-functional leadership with comfort communicating complex security operations concepts to C-suite stakeholders.
Experience:7-10 yearsB2B enterprise softwareSecurity operationsEnterprise softwareHyperscalersMSSPsPubSecDetection engineering
Skills:Executive presenceCross-functional leadershipCommunicationStructured thinkingBias for closure
Tech Stack:Elastic SecuritySIEMSOARXDRDetection engineeringLog ingestionCorrelation rulesThreat huntingRICEWeighted scoringOpportunity sizingRFPSecurity questionnairesRoadmap trackersEnhancement request dashboardsDecision memosAI tooling

Company Brief

Elastic
Builds the Elastic Stack (Elasticsearch, Kibana, Beats, Logstash) and provides search, observability, and security solutions that enable organizations to search, analyze, and protect data in real time across applications, infrastructure, and enterprises.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2012
WebsiteLinkedIn