Sales Support Associate I

Tapestry
Virginia
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver an exceptional customer experience by welcoming clients, assisting at the cash wrap, and maintaining a polished sales floor. Accurately operate POS, manage cash handling per policy, and capture customer information where permitted. Support store efficiency by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing inventory, and executing visual merchandising updates while partnering with the team and adhering to Loss Prevention guidelines.

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Tapestry
Tapestry
4 months ago

Sales Support Associate I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver an exceptional customer experience by welcoming clients, assisting at the cash wrap, and maintaining a polished sales floor. Accurately operate POS, manage cash handling per policy, and capture customer information where permitted. Support store efficiency by receiving and organizing shipments, maintaining stockroom cleanliness, replenishing inventory, and executing visual merchandising updates while partnering with the team and adhering to Loss Prevention guidelines.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipating needs and providing personalized assistance.
  • •Operate POS accurately and maintain cash wrap organization while handling cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers, reporting discrepancies and maintaining stockroom cleanliness.
  • •Manage stock levels and replenish the sales floor, executing visual merchandising updates.
  • •Support sales floor activities by responding to customer requests confidently and following Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of previous retail experience (cashier/stock/sales), preferably in luxury retail service.
  • •Knowledge of fashion trends and competitors in the marketplace.
  • •Ability to operate cash register systems and use basic computer tools including iPad/laptop, Mobile POS, and Internet; use walkie talkie and read price/product release sheets.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Strong English language proficiency and availability for flexible retail schedules (nights, weekends, holidays as needed), including ability to lift at least 25 lbs regularly.
Experience:1+ yearsRetailLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash registerIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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