Flagship Sales & Service Manager - Regent Street

Alo Yoga
London
Workplace: OnsiteFull timeFunction: SalesSkills: ["Interpersonal communication","Multitasking","Time management","Personal accountability"]

Lead the Regent Street store’s Sales & Service strategy by coaching a retail team and delivering exceptional guest experiences on the floor. Root-cause sales opportunities with the General Manager, manage sales floor coverage and selling initiatives, and oversee budgets and key performance metrics. Represent the business in partner meetings, execute deliverables within the ALO Sales and Service Model, and build talent through recruitment and succession planning.

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Alo Yoga
Alo Yoga
1 day ago

Flagship Sales & Service Manager - Regent Street

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead the Regent Street store’s Sales & Service strategy by coaching a retail team and delivering exceptional guest experiences on the floor. Root-cause sales opportunities with the General Manager, manage sales floor coverage and selling initiatives, and oversee budgets and key performance metrics. Represent the business in partner meetings, execute deliverables within the ALO Sales and Service Model, and build talent through recruitment and succession planning.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Investigate and root-cause sales opportunities, partnering with the General Manager to escalate gaps in process or systems.
  • •Oversee the Sales & Service team to deliver exceptional guest experience through guest connection assessment, product education, and coaching.
  • •Develop and execute workforce solutions and selling initiatives to ensure effective sales floor coverage.
  • •Manage business data, budget, and metrics (e.g., Expenses, Sell-Thru) in partnership with the General Manager and support planning processes.
  • •Lead people development through accountability, regular coaching, schedule planning, succession planning, and recruitment.

Key Requirements

  • •Prior leadership experience in retail or a related industry.
  • •Working knowledge of MS Office (Word, Excel, Outlook).
  • •Extraordinary interpersonal and communication skills (verbal and written).
  • •Agile and able to handle multiple tasks in a changing environment.
  • •Ability to lift, push, carry, climb/lower ladder safely, and stand/move for an entire shift.
Skills:Interpersonal communicationMultitaskingTime managementPersonal accountability
Languages:English
Tech Stack:MS OfficeWordExcelOutlook

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn