NTT

2 weeks ago

ServiceNow Request/Catalog Consultant

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Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Implement and enhance ServiceNow Service Catalog solutions by designing and configuring catalog items, service offerings, and fulfillment flows. Translate functional requirements into technical ServiceNow implementations and collaborate with analysts, platform administrators, and stakeholders across the delivery lifecycle. Build automation and workflows to streamline request fulfillment, consolidate ordering channels, and ensure solutions follow ServiceNow best practices while performing testing, troubleshooting, and continuous improvements.

Location: Romania

Workplace: Hybrid

Employment Type: Full time

Job Function: Consulting & Advisory

Seniority: Mid level

Key Responsibilities

•Design, configure, and implement ServiceNow Service Catalog solutions.
•Develop and maintain Catalog Items, Service Offerings, and Fulfillment Flows.
•Translate functional requirements into technical ServiceNow implementations in collaboration with Process and Requirements Analysts.
•Support consolidation and redesign of existing ordering channels into a unified ServiceNow Service Catalog.
•Develop workflows and automation to streamline request fulfillment and maintain catalog forms, variables, approvals, and related workflows.

Pay and Benefits

Perks:Health InsuranceLearning Budget

Key Requirements

•Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.
•At least 4 years of hands-on experience as a Service Catalog Developer, ideally in a ServiceNow context.
•Hands-on experience developing within the ServiceNow Service Catalog.
•Experience creating Catalog Items, Record Producers, Service Offerings, and Fulfillment Flows.
•Knowledge of ServiceNow workflow and Flow Designer, plus strong analytical, problem-solving, and communication skills.

Experience:4+ years

Education:Bachelor's

Skills:Analytical skillsProblem-solvingCommunicationCollaborationCross-functional teamwork

Languages:EnglishGerman

Tech Stack:ServiceNowServiceNow Service CatalogFlow Designer

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT