Forward Deployed Engineer - Revenue

Firecrawl
San Francisco
Workplace: HybridFull timeUSD 180,000 - 240,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsSkills: ["Customer focus","Technical troubleshooting","Problem-solving","Communication","Ownership"]

Own customer-facing technical outcomes for a high-value Firecrawl account. You land in customer environments, diagnose extraction and pipeline failures, and build integrations or POCs that turn “will this work?” into production adoption. Partner with the revenue team on adoption and expansion targets, translate technical findings into business value, and decide when to solve directly versus pull in engineering—all with urgency and a strong customer instinct.

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FursaFursa
Firecrawl
Firecrawl
11 hours ago

Forward Deployed Engineer - Revenue

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own customer-facing technical outcomes for a high-value Firecrawl account. You land in customer environments, diagnose extraction and pipeline failures, and build integrations or POCs that turn “will this work?” into production adoption. Partner with the revenue team on adoption and expansion targets, translate technical findings into business value, and decide when to solve directly versus pull in engineering—all with urgency and a strong customer instinct.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Land inside customer environments and make Firecrawl work for their real use case.
  • •Handle real extraction/integration questions by building POCs and integrations using customer data.
  • •Run technical discovery to diagnose where extraction or pipelines break (usage vs bug vs product gap).
  • •Partner with the revenue team to drive adoption and expansion and hit team targets.
  • •Act as the trusted technical voice for accounts and feed learnings back to product and engineering.

Pay and Benefits

Salary: USD 180,000 - 240,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kParental LeaveWellness StipendLearning BudgetPet Insurance

Key Requirements

  • •3+ years in a customer-facing technical role or equivalent.
  • •Experience with forward-deployed, solutions, or customer-facing engineering in a developer, API, or AI-infra product.
  • •Ability to read code, use APIs, and build a real POC or integration yourself.
  • •Ownership of the full customer lifecycle from demo/POC through production.
  • •Strong judgment to distinguish user error, bugs, and real product gaps, and translate technical detail to business value.
Experience:3+ yearsAI infrastructureDeveloper toolsLLMs
Skills:Customer focusTechnical troubleshootingProblem-solvingCommunicationOwnership
Tech Stack:APIMarkdownLLM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Firecrawl
example.com is an IANA-reserved domain maintained for use in documentation, examples, and testing. It is not an operating commercial company and exists solely to provide a stable, non-resolvable hostname for illustrative purposes.
Industry: Other
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