Supervisor

Tapestry
United Kingdom
Workplace: OnsiteFull timeGBP 33,280 - 36,000 annuallyFunction: SalesExperience: 1+ yearsSkills: ["Leadership","Collaboration","Customer focus","Conflict resolution","Coaching"]

Lead the brand’s sales floor presence to drive sales targets and deliver an exceptional customer experience. Serve as a Brand Ambassador who embodies Coach values, increases brand awareness, and supports company initiatives. Monitor and analyze sales performance, recommend improvements, and coach the team to build long-term customer relationships through clienteling. Support store operations including recruiting, training, performance feedback, and policy enforcement.

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Tapestry
Tapestry
1 day ago

Supervisor

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Lead the brand’s sales floor presence to drive sales targets and deliver an exceptional customer experience. Serve as a Brand Ambassador who embodies Coach values, increases brand awareness, and supports company initiatives. Monitor and analyze sales performance, recommend improvements, and coach the team to build long-term customer relationships through clienteling. Support store operations including recruiting, training, performance feedback, and policy enforcement.
Location: United Kingdom
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Embody Coach values as a Brand Ambassador to increase brand awareness and support company initiatives.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, and deliver or coordinate high-level training as needed.
  • •Provide feedback and guidance to improve individual performance, hold the team accountable for goals, and enforce company/store policies.

Pay and Benefits

Salary: GBP 33,280 - 36,000 annually
Perks:Paid LeaveEmployee Discount

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and exceptional customer experience.
  • •Support recruitment, interviewing, performance evaluation, and high-level training for the team.
  • •Ability to coach team members on clienteling and customer satisfaction to meet business goals.
  • •Can bend, reach, stretch, and lift/carry at least 25 pounds, and at times up to 50 pounds.
Experience:1+ yearsRetail
Skills:LeadershipCollaborationCustomer focusConflict resolutionCoaching

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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