HR Workforce Support Specialist

Avery Dennison
United States
Workplace: HybridFull timeUSD 63,750 - 95,200 annuallyFunction: Customer Support (Service Desk)Experience: 5-10 yearsEducation: bachelorsSkills: ["Employee relations","Communication","Case management","Prioritization"]

Provide day-to-day HR workforce support to leaders and employees across US sites, managing HR procedures, policies, and programs. Serve as the main point of contact for employee HR inquiries and case management, helping resolve issues with workforce support tiers. Support investigations, corrective actions, and performance-related processes, coach leaders on core HR resources (including GPS and Performance Management), and build proficiency with ServiceNow to handle regional employee relations initiatives.

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Avery Dennison
Avery Dennison
18 hours ago

HR Workforce Support Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Provide day-to-day HR workforce support to leaders and employees across US sites, managing HR procedures, policies, and programs. Serve as the main point of contact for employee HR inquiries and case management, helping resolve issues with workforce support tiers. Support investigations, corrective actions, and performance-related processes, coach leaders on core HR resources (including GPS and Performance Management), and build proficiency with ServiceNow to handle regional employee relations initiatives.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver direct day-to-day HR support to leaders and employees, managing HR procedures, policies, and programs for specific functions and sites in the US.
  • •Provide positive employee relations and manager capability support across sites, using observations and data to recommend ER strategies and initiatives.
  • •Serve as the main point of contact for HR inquiries, complaints, and customer-service requests, coordinating with other workforce support tiers to resolve issues.
  • •Assist employees and managers with support activities including promotions, investigations, corrective actions, PIP terms, and restructuring initiatives.
  • •Coach leaders and employees on finding and using core resources such as GPS and Performance Management, and manage employee relations concerns using ServiceNow.

Pay and Benefits

Salary: USD 63,750 - 95,200 annually
Perks:Health Insurance401kLife InsurancePaid Leave

Key Requirements

  • •Bachelor's degree in Human Resources, Business, or related field.
  • •5 to 10 years of related human resources experience.
  • •Detailed understanding of HR and labor relations principles, practices, and procedures.
  • •Ability to use digital case management and workflow management tools to complete core activities.
  • •Excellent verbal and written communication skills, with the ability to manage multiple priorities and cases simultaneously.
Experience:5-10 yearsHuman resourcesLabor relations
Education:Bachelor's in Human Resources, Business, or related field
Skills:Employee relationsCommunicationCase managementPrioritization
Languages:English
Tech Stack:ServiceNowServiceNow ad.a

Company Brief

Avery Dennison
Produces pressure-sensitive materials, labels, tags, packaging solutions, and RFID inlays and software for retail, logistics, and industrial customers. The company serves global brands with products that help identify, track, and enhance merchandise and supply chains.
Industry: Printing & Packaging
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Glendale, United States
Founded: 1935
WebsiteLinkedIn