Customer Experience Banker - Square Lake & Telegraph - Bloomfield Hills, MI

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Sales acumen","Relationship management","Communication","Presentation"]

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Provide exemplary customer service, resolve customer issues, and accurately process transactions while balancing daily. Educate customers on consumer deposit products and use a disciplined, proactive sales process—plus referrals and follow-up—to identify goals and recommend appropriate banking products and services. Ensure compliance with operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
1 day ago

Customer Experience Banker - Square Lake & Telegraph - Bloomfield Hills, MI

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Last checked: 8 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, helping retain and grow consumer and business relationships. Provide exemplary customer service, resolve customer issues, and accurately process transactions while balancing daily. Educate customers on consumer deposit products and use a disciplined, proactive sales process—plus referrals and follow-up—to identify goals and recommend appropriate banking products and services. Ensure compliance with operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and support informed decision-making.
  • •Proactively identify opportunities to grow customer relationships using a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures while processing transactions accurately and balancing daily.

Key Requirements

  • •High School Diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Cash handling skills.
  • •Comfort with technology such as mobile services and online banking services.
Experience:BankingFinancial servicesRetail sales
Education:High School
Skills:Customer serviceSales acumenRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn