Crh

5 days ago

Customer Service Representative (Auburn, WA, US, 98002)

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Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Handle inbound customer calls and inquiries at the Auburn, WA plant, qualify leads, and manage transactional questions through to delivery in a timely, professional manner. Develop knowledge of Oldcastle products and services, document interactions in the customer database, and coordinate follow-ups with internal teams. Perform administrative and recordkeeping duties, including maintaining files, preparing reports, and supporting department systems.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Answer inbound customer telephone calls and provide courteous, professional support.
•Respond to and investigate customer inquiries, concerns, and issues via phone, fax, mail, and email.
•Document customer contacts, actions, and responses in the customer database and maintain timely records.
•Support operations by organizing and implementing administrative systems and maintaining file systems.
•Develop product knowledge and handle administrative and basic accounting procedures, including preparing reports.

Pay and Benefits

Salary: USD 30 - 35 hourly

Perks:401kHealth InsuranceDentalDisabilityPaid LeavePaid Holidays

Key Requirements

•High school diploma or equivalent.
•2+ years of related experience.
•Excellent verbal and written communication skills.
•Proficiency in Microsoft Office (Excel, Word, PowerPoint).
•Strong organizational skills with the ability to manage priorities and workflow.

Experience:2+ yearsConstructionCustomer service

Education:High School

Skills:CommunicationOrganizationPrioritizationTeamworkIndependence

Tech Stack:Microsoft OfficeExcelWordPowerPointNOVAtime

Company Brief

Crh

Global building materials business supplying aggregates, cement, asphalt, ready-mixed concrete, and construction products and services to the construction industry across Europe, North America and other markets.

Industry: Building Materials

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dublin, Ireland

Founded: 1970

Website LinkedIn

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Crh