Senior Observability & AIOps Platform Engineer /Senior Associate Director, Software Engineering (Hyderabad, TG, IN, 500032)

HSBC
Hyderabad
Full timeFunction: DevOps, Cloud & InfrastructureExperience: 10+ yearsSkills: ["Cross-functional collaboration"]

Design and build a unified observability platform aligned to OpenTelemetry, spanning metrics, logs, traces, and events, with scalable ingestion, normalization, enrichment, and retention pipelines. Set instrumentation standards and deliver reusable SDKs and auto-instrumentation patterns. Create AIOps-ready telemetry pipelines for AI/ML use, implement anomaly detection and forecasting, and build alert correlation and SLO/SLI dashboards to improve signal quality and reduce time-to-detect.

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FursaFursa
HSBC
HSBC
1 day ago

Senior Observability & AIOps Platform Engineer /Senior Associate Director, Software Engineering (Hyderabad, TG, IN, 500032)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Design and build a unified observability platform aligned to OpenTelemetry, spanning metrics, logs, traces, and events, with scalable ingestion, normalization, enrichment, and retention pipelines. Set instrumentation standards and deliver reusable SDKs and auto-instrumentation patterns. Create AIOps-ready telemetry pipelines for AI/ML use, implement anomaly detection and forecasting, and build alert correlation and SLO/SLI dashboards to improve signal quality and reduce time-to-detect.
Location: Hyderabad
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Director level

Key Responsibilities

  • •Design and build a unified observability stack aligned to OpenTelemetry standards across metrics, logs, traces, and events with scalable pipelines.
  • •Define and enforce instrumentation standards, including reusable SDKs, libraries, and auto-instrumentation patterns for self-service adoption.
  • •Build AIOps-ready telemetry data pipelines for AI/ML consumption with structured context, change events, topology relationships, baselines, and low-latency delivery.
  • •Implement anomaly detection and forecasting in partnership with data scientists, surfacing early-warning signals before SLO breaches.
  • •Own SLO/SLI dashboards and error-budget tracking, improve alert quality (reduce false positives, cardinality controls), and create self-service instrumentation guides and templates.

Key Requirements

  • •10+ years overall experience with 5+ years specializing in observability, platform engineering, or SRE with deep expertise in telemetry and monitoring infrastructure.
  • •Hands-on open-source observability stack experience including Prometheus, Grafana, OpenTelemetry, Loki, and Jaeger; strong SQL/PromQL/LogQL proficiency.
  • •Experience designing and operating large-scale log/metric/trace pipelines (e.g., Vector, Kafka) at production scale.
  • •Strong Python and/or Go skills for pipeline and tooling automation, including building data pipelines and feature stores for ML/AI models.
  • •Demonstrated ability to reduce alert noise and improve MTTD through signal-quality improvements in production environments.
Experience:10+ yearsObservabilitySREPlatform engineeringAI/MLTelemetryDistributed systems
Skills:Cross-functional collaboration
Tech Stack:OpenTelemetryPrometheusGrafanaLokiJaegerELKTempoPromQLLogQLVectorKafkaPythonGoSLOSLISQLPII redactionAudit loggingRetention policiesCardinality controls

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn