Patient Care Coordinator-Fountain Valley, CA

Sonova
California
Workplace: OnsiteFull timeUSD 22 - 23 hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Professional communication","Relationship building","Customer service","Attention to detail"]

Coordinate patient care in the clinic by scheduling and confirming appointments, placing outbound calls for follow-up tests, and supporting patients with first-level questions. Verify insurance benefits, collect intake forms, maintain patient records, process check-ins/check-outs and payments, and help manage repairs and orders. Work closely with clinical staff and hearing care professionals while maintaining equipment, inventory, and daily reporting to finance.

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FursaFursa
Sonova
Sonova
2 days ago

Patient Care Coordinator-Fountain Valley, CA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Coordinate patient care in the clinic by scheduling and confirming appointments, placing outbound calls for follow-up tests, and supporting patients with first-level questions. Verify insurance benefits, collect intake forms, maintain patient records, process check-ins/check-outs and payments, and help manage repairs and orders. Work closely with clinical staff and hearing care professionals while maintaining equipment, inventory, and daily reporting to finance.
Location: California
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Greet patients and provide first-level support, including answering questions and managing check-in/check-out.
  • •Schedule and confirm appointments, including placing outbound calls for follow-up hearing tests and evaluations.
  • •Verify insurance benefits and authorization details; collect patient intake forms and maintain patient files/notes.
  • •Process payments and assist with first-level handling of repairs under supervision of a licensed professional.
  • •Manage orders, inventory, equipment maintenance, and submit daily reports and supply requests as needed.

Pay and Benefits

Salary: USD 22 - 23 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveHoliday TimeHearing Aids

Key Requirements

  • •2+ years in a health care environment is preferred.
  • •Previous customer service experience is required.
  • •High School Diploma (or equivalent); Associate degree preferred.
  • •Knowledge of HIPAA regulations.
  • •Experience with Microsoft Office and Outlook; EMR/EHR experience is a plus.
Experience:2+ yearsHealthcare
Education:High School
Skills:Professional communicationRelationship buildingCustomer serviceAttention to detail
Tech Stack:Microsoft OfficeOutlookHIPAAEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website