Agent, Ticketing

Kerzer International
Dubai
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceSkills: ["Customer service","Attention to detail","Communication","Problem-solving","Reliability"]

Provide friendly, efficient, and accurate ticketing and admission service at the resort front gate. Operate an electronic cash register and credit card machine, follow cash-handling procedures, and maintain clear monitoring of guest entry/exit. Assist with locker support, wristband scanning and “No wristband, No Entry” policy enforcement, handle guest issues and VIP escorts, and support ticketing team leaders with additional operational tasks as needed.

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Kerzer International
Kerzer International
5 days ago

Agent, Ticketing

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Provide friendly, efficient, and accurate ticketing and admission service at the resort front gate. Operate an electronic cash register and credit card machine, follow cash-handling procedures, and maintain clear monitoring of guest entry/exit. Assist with locker support, wristband scanning and “No wristband, No Entry” policy enforcement, handle guest issues and VIP escorts, and support ticketing team leaders with additional operational tasks as needed.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Greet and assist guests in the plaza and at ticketing counters.
  • •Serve and process guest ticket purchases using an electronic cash register and credit card machine.
  • •Follow cash handling and ticketing procedures, including accurate cash-out reports.
  • •Support locker assistance, check lockers, and monitor guest entry/exit.
  • •Implement the “No wristband, No Entry Policy,” scan wristbands, and help with guest situations including VIP escorting and customer complaints.

Pay and Benefits

Perks:Health InsuranceDentalAnnual FlightsLife InsuranceIncentive Programme

Key Requirements

  • •Basic knowledge in computers.
  • •Fluent in English.
  • •Previous experience in cashiering.
  • •Provide accurate guest transactions and follow cash handling and ticketing procedures.
  • •Deliver friendly, efficient, informative guest service at the counters/front gate.
Experience:Cashiering
Skills:Customer serviceAttention to detailCommunicationProblem-solvingReliability
Languages:English
Tech Stack:Electronic cash registerCredit card machineWristband scanning

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn