Technical Architect

Braze
São Paulo
Workplace: HybridFull timeFunction: Software EngineeringEducation: bachelorsSkills: ["Cross-functional collaboration","Communication","Problem-solving","Accountability"]

Serve as a technical advisor in the Expert Services team, delivering outcome-based solutions across the customer lifecycle. Own complex technical workstreams focused on integrations, data strategies, and use case design to unlock value from the Braze Platform. Partner with Sales, CS, TAMs, Product, and Engineering to accelerate time-to-value, architect secure solutions, guide technical onboarding and SDK/API integrations, and troubleshoot advanced integration challenges while advocating AI/ML-driven platform improvements.

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FursaFursa
Braze
Braze
1 day ago

Technical Architect

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Serve as a technical advisor in the Expert Services team, delivering outcome-based solutions across the customer lifecycle. Own complex technical workstreams focused on integrations, data strategies, and use case design to unlock value from the Braze Platform. Partner with Sales, CS, TAMs, Product, and Engineering to accelerate time-to-value, architect secure solutions, guide technical onboarding and SDK/API integrations, and troubleshoot advanced integration challenges while advocating AI/ML-driven platform improvements.
Location: São Paulo
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering

Key Responsibilities

  • •Partner with Sales, CS, TAMs, Product, and Engineering to understand client requirements and accelerate time-to-value.
  • •Design complex, secure technical solutions, architectures, and scopes of work tailored to customer needs.
  • •Guide customers through technical onboarding, SDK/API integrations, and advanced strategic use cases.
  • •Troubleshoot complex technical obstacles, document custom integrations, and establish engineering best practices.
  • •Stay current with emerging AI/ML trends and advocate for new practices to enhance platform capabilities.

Pay and Benefits

Perks:RetirementEquityPaid LeaveHealth InsuranceDentalVisionLife InsuranceDisability InsuranceFertility BenefitsParental LeaveLearning BudgetVolunteer WeekHybrid Work

Key Requirements

  • •Demonstrated track record in technical roles such as Solutions Architect, Technical Architect, TAM, or Implementation Consultant.
  • •Strong technical background managing complex environments with deep domain knowledge in SaaS, Mobile, APIs, and Programming.
  • •Proven experience designing and articulating complex data/system architectures to both technical and non-technical stakeholders.
  • •Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.
  • •Excellent cross-functional collaboration and communication skills.
Experience:SaaSMobileAPIs
Education:Bachelor's in Computer Science, Engineering
Skills:Cross-functional collaborationCommunicationProblem-solvingAccountability
Tech Stack:Braze PlatformSDKAPIAI/MLAI agentsData strategies

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn