Systems & Business Analyst, Client Operations
San Francisco, Los Angeles, Seattle, New York, Boston, San Diego, Washington DC, Austin, Chicago, Miami, California, Canada
Workplace: RemoteFull timeUSD 137,000 - 198,000 annuallyFunction: Business OperationsExperience: 6+ yearsSkills: ["Communication","Project management","Stakeholder management","Discovery","Problem-solving"]Own the requirements and light systems changes for Client Operations workflows, translating business needs into clear specs and scoped projects. Spend most of your time on discovery, business immersion, and requirements authorship, then implement light Salesforce configuration (reports, dashboards, flows, field updates) and triage. Partner in a two-person pod to roadmap non-Salesforce tools like Zoom Contact Center, Calendly, and Zapier, while supporting systems enablement and adoption.
