Customer Experience Consultant
Cisco
Montreal, Ottawa
Workplace: HybridFull timeUSD 106,700 - 135,800 annuallyFunction: Customer Success & Account ManagementExperience: 5-8 yearsEducation: bachelorsSkills: ["Communication","Mentoring","Consulting","Problem-solving","Managing ambiguity"]Lead technical delivery from start to finish by translating complex customer requirements into architecture and design plans. Create automation scripts, build simulations to validate system compatibility, and resolve technical issues as the primary point of contact. Partner with customers, sales, and engineering teams to ensure deployments deliver measurable value. Standardize delivery methods, mentor teammates, and provide consulting recommendations during technology transitions.

