Customer service

Qureos
Anywhere
Workplace: OnsiteFull timeUSD 26 - 39 hourlyFunction: Executive & General ManagementSkills: ["Communication","Organization","Time management","Attention to detail","Customer empathy"]

Serve as the first point of contact for clients, handling enquiries by phone, email, and website while scheduling consultations with wedding planners. Maintain accurate client records, contracts, and communication logs in the CRM, and support proposal and timeline preparation. Coordinate with vendors, suppliers, and venues to confirm bookings and logistics, address client questions with empathy, and assist day-of team preparations to ensure a seamless wedding experience.

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FursaFursa
Qureos
Qureos
3 weeks ago

Customer service

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Serve as the first point of contact for clients, handling enquiries by phone, email, and website while scheduling consultations with wedding planners. Maintain accurate client records, contracts, and communication logs in the CRM, and support proposal and timeline preparation. Coordinate with vendors, suppliers, and venues to confirm bookings and logistics, address client questions with empathy, and assist day-of team preparations to ensure a seamless wedding experience.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Act as the primary point of contact for client enquiries via telephone, email, and the website.
  • •Schedule initial consultations and subsequent meetings between clients and wedding planners.
  • •Maintain and update client records, contracts, and communication logs in the CRM system.
  • •Support the planning team with administrative tasks such as proposals, timelines, and vendor communication.
  • •Liaise with suppliers and venues to confirm bookings, coordinate logistics, and support day-of event preparations.

Pay and Benefits

Salary: USD 26 - 39 hourly

Key Requirements

  • •Proven experience in a customer service, client relations, or administrative role.
  • •Exceptional verbal and written communication skills with a professional, friendly demeanour.
  • •Strong organisational and time-management skills to manage multiple tasks simultaneously.
  • •High attention to detail and accuracy in work.
  • •Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and willingness to learn new software.
Skills:CommunicationOrganizationTime managementAttention to detailCustomer empathy
Tech Stack:Microsoft OfficeWordExcelOutlookCRMWebsite

Company Brief

Qureos
Provides an AI-powered hiring and recruitment platform that helps employers source, screen, and match candidates faster. The product is designed to streamline talent acquisition and reduce time spent on repetitive recruiting tasks.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dubai, United Arab Emirates
Founded: 2019
WebsiteLinkedIn