Fifth Third Bancorp

2 days ago

Depositor Services Processing & Support Specialist I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Process and store deposit support records and documents within Depositor Services, ensuring accurate, timely handling and verification while meeting service levels. Review and process tax forms (W-8/W-9, B-Notices, C-Notices), remittances, and duplicate suspect reviews, and key verified data into online systems. Protect customer information, support internal call-center needs for tax and withholding questions, sort and organize mail, and contribute to process improvements and testing.

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Perform entry-level processing and storage of deposit support records and documents with accuracy and timeliness while meeting service level agreements.
•Process and review tax forms and related functions, including W-8s, W-9s, B-Notices, C-Notices, backup withholding, interest remittance, IOLTA remittance, and ECIF duplicate suspect review.
•Check documents and system records, protect customer information, and assist various departments with customer-account maintenance support.
•Provide customer service to internal and external partners and assist internal call center teams with information reporting and tax withholding questions.
•Sort and prepare incoming/outgoing mail and packages, organize documents for storage, and report issues/suggest improvements while participating in UAT testing and peer training occasionally.

Key Requirements

•High school diploma or equivalent.
•2-4 years of professional experience.
•Experience filing and retrieving documents.
•Detail-oriented with strong written and verbal communication skills.
•Ability to work independently and in a group environment, and proven computer skills.

Experience:2-4 yearsBanking

Education:High School

Skills:Detail orientedCommunicationOrganizationIndependent workTeamwork

Company Brief

Fifth Third Bancorp

Fifth Third Bancorp is a diversified bank holding company offering consumer, commercial, and wealth management services. Through its banking subsidiaries, it provides deposits, lending, treasury management, payments, and investment solutions across the Midwest and Southeast.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Fifth Third Bancorp

2 days ago

Depositor Services Processing & Support Specialist I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Cincinnati

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Perform entry-level processing and storage of deposit support records and documents with accuracy and timeliness while meeting service level agreements.
•Process and review tax forms and related functions, including W-8s, W-9s, B-Notices, C-Notices, backup withholding, interest remittance, IOLTA remittance, and ECIF duplicate suspect review.
•Check documents and system records, protect customer information, and assist various departments with customer-account maintenance support.
•Provide customer service to internal and external partners and assist internal call center teams with information reporting and tax withholding questions.
•Sort and prepare incoming/outgoing mail and packages, organize documents for storage, and report issues/suggest improvements while participating in UAT testing and peer training occasionally.

Key Requirements

•High school diploma or equivalent.
•2-4 years of professional experience.
•Experience filing and retrieving documents.
•Detail-oriented with strong written and verbal communication skills.
•Ability to work independently and in a group environment, and proven computer skills.

Experience:2-4 yearsBanking

Education:High School

Skills:Detail orientedCommunicationOrganizationIndependent workTeamwork

Company Brief

Fifth Third Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cincinnati, United States

Founded: 1858

Glassdoor: 3.7

Website LinkedIn Glassdoor