Guest Relations Executive – White – Service – Jumeirah Saadiyat Island

Jumeirah
United Arab Emirates
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1-2 yearsSkills: ["Customer service","Teamwork","Accuracy","Attention to detail"]

Create warm, memorable guest experiences for White Service at Jumeirah Saadiyat Island. Own guest welcomes and seamless introductions, coordinate dining reservations and special occasions, and confidently recommend signature dishes and pairings. Serve VIP and regular guests by anticipating needs and recalling preferences, act as the key contact for guest enquiries, and handle feedback and special requests to turn issues into lasting positive impressions.

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FursaFursa
Jumeirah
Jumeirah
2 months ago

Guest Relations Executive – White – Service – Jumeirah Saadiyat Island

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Last checked: 7 hours agoStatus: Live

Job Summary

Create warm, memorable guest experiences for White Service at Jumeirah Saadiyat Island. Own guest welcomes and seamless introductions, coordinate dining reservations and special occasions, and confidently recommend signature dishes and pairings. Serve VIP and regular guests by anticipating needs and recalling preferences, act as the key contact for guest enquiries, and handle feedback and special requests to turn issues into lasting positive impressions.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Create a warm, memorable welcome and personalized introductions to service colleagues.
  • •Coordinate dining reservations and special occasions with flawless planning and execution.
  • •Recommend signature dishes and beverage pairings using deep menu knowledge and guest preferences.
  • •Provide attentive service to VIP and regular guests by anticipating needs and elevating each visit.
  • •Act as the key point of contact for guest enquiries and handle feedback and special requests gracefully.

Pay and Benefits

Perks:Health InsuranceLife InsurancePaid LeaveShared AccommodationLearning Budget

Key Requirements

  • •1–2 years’ experience in guest service-related work in a 5-star hotel in fine dining/destination dining.
  • •Strong customer service orientation.
  • •Team player with accuracy and attention to detail.
  • •Basic knowledge of Microsoft Office.
  • •Experience with Micros and Epicure Restaurant reservation systems.
Experience:1-2 yearsLuxury hospitalityFine dining
Skills:Customer serviceTeamworkAccuracyAttention to detail
Tech Stack:Microsoft OfficeMicrosEpicureRestaurant reservation system

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn