Account Manager

Ciena
Texas
Workplace: RemoteFull timeUSD 232,500 - 371,500 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Collaboration","Stakeholder management","Strategic planning","Forecasting"]

Own strategy and execution for a large Tier-1 service provider account in the U.S., driving revenue, bookings, margin, and customer engagement through value-added reseller (VAR) partners. Build account plans, coordinate alignment across Tier-1, VARs, and Ciena sales leadership, and run forecasting that ties demand to supply chain and inventory consumption. Serve as the business representative internally and externally with strong stakeholder communication.

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FursaFursa
Ciena
Ciena
5 hours ago

Account Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own strategy and execution for a large Tier-1 service provider account in the U.S., driving revenue, bookings, margin, and customer engagement through value-added reseller (VAR) partners. Build account plans, coordinate alignment across Tier-1, VARs, and Ciena sales leadership, and run forecasting that ties demand to supply chain and inventory consumption. Serve as the business representative internally and externally with strong stakeholder communication.
Location: Texas
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop a strategic and commercial account plan with VAR partners covering Ciena hardware, software, and services.
  • •Align the Tier-1 service provider, VAR partners, and Ciena global sales leadership across a complex, high-value account.
  • •Own forecasting that matches Tier-1 and VAR partner demand with supply chain and demand planning teams.
  • •Monitor inventory consumption at the Tier-1 service provider and VAR partners and track performance against forecast.
  • •Drive bookings, revenue, and margin results and represent the business with executive presence and collaboration.

Pay and Benefits

Salary: USD 232,500 - 371,500 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kEmployee AssistancePaid LeaveEquity

Key Requirements

  • •Bachelor’s degree required; advanced business degree or equivalent experience strongly preferred.
  • •5+ years in a telecom/networking sales or sales operations role with proven ability to create account plans and deliver results.
  • •Experience applying Tier-1 service provider purchasing, supply chain, and inventory management processes.
  • •Telecom infrastructure experience (preferably optical and/or routing and switching) and/or experience selling to complex service provider networks.
  • •Experience forecasting and demand planning for networking and computer hardware using Salesforce or other CRM systems, with strong communication and stakeholder management skills.
Experience:5+ yearsTelecomNetworkingSales operationsForecastingDemand planningCRM
Education:Bachelor's
Skills:CommunicationCollaborationStakeholder managementStrategic planningForecasting
Tech Stack:SalesforceCRM

Company Brief

Ciena
Provides networking systems, software, and services that enable service providers, cloud operators, and enterprises to deliver high-capacity connectivity and adaptive network solutions worldwide.
Industry: Networking Equipment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hanover, United States
Founded: 1992
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn