Assistant Manager-Facilities Management Soft Services

Transguard Group
Dubai
Workplace: OnsiteFull timeFunction: Facilities, Workplace & Physical OperationsExperience: 7+ yearsEducation: bachelorsSkills: ["Problem-solving","Customer service","Leadership","Communication","Attention to detail"]

Lead day-to-day soft facilities operations within the Total Facilities Management team, ensuring high cleanliness service levels for client and customer groups. Assist with budget and expense oversight for cleaning activities, maintain supplies and inventory, and resolve customer cleanliness concerns through inspections and corrective actions. Plan daily cleaning schedules, supervise and train cleaning staff, close PPM and SR tasks on time, and ensure health and safety compliance while supporting documentation and continuous improvement.

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FursaFursa
Transguard Group
Transguard Group
1 day ago

Assistant Manager-Facilities Management Soft Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead day-to-day soft facilities operations within the Total Facilities Management team, ensuring high cleanliness service levels for client and customer groups. Assist with budget and expense oversight for cleaning activities, maintain supplies and inventory, and resolve customer cleanliness concerns through inspections and corrective actions. Plan daily cleaning schedules, supervise and train cleaning staff, close PPM and SR tasks on time, and ensure health and safety compliance while supporting documentation and continuous improvement.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Manager level

Key Responsibilities

  • •Manage and support daily division soft services operations to maintain client and customer service levels.
  • •Assist in managing cleaning budgets and expenses, and ensure inventory availability of supplies and equipment.
  • •Handle and resolve customer complaints/concerns related to cleanliness; conduct inspections and implement corrective measures.
  • •Assist the Account Manager with planning and organizing daily cleaning schedules and supervise/train cleaning staff.
  • •Support PPM and SR closures on target timing and ensure compliance with health and safety regulations, procedures, and documentation.

Key Requirements

  • •7+ years in facility management in a managerial position
  • •2+ years in mall management in a managerial position
  • •Bachelor’s degree (or equivalent) in facilities management and BICSc training certificate
  • •Good knowledge of heavy-duty cleaning machines and cleaning chemicals
  • •Proven project management skills with experience leading continuous improvement projects
Experience:7+ yearsFacility managementMall managementContinuous improvement
Education:Bachelor's in Facilities management
Skills:Problem-solvingCustomer serviceLeadershipCommunicationAttention to detail
Certifications:BICSc

Company Brief

Transguard Group
Provides integrated business support services including facilities management, security, aviation, cash services, and workforce solutions. Transguard serves clients across the UAE with large-scale outsourced operations and on-site service delivery.
Industry: Facility Management
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2001
WebsiteLinkedIn