Inside Solutions Representative (Cox Business)

AutoTrader.com
Phoenix
Workplace: HybridFull timeUSD 17.4 - 26.06 hourlyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Relationship building","Customer focus","Strategic selling","Communication","Proposal development"]

Sell Cox Business solutions to new and existing small-to-medium businesses, handling inbound calls for activations, upgrades, and account transfers while also proactively following up on opportunities. Create strategies for bundled services, generate leads through outreach and referrals, and educate customers on products, pricing, billing, and charges. Assess serviceability, negotiate terms, collaborate with sales engineers, and run ROI assessments to ensure profitability.

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FursaFursa
AutoTrader.com
AutoTrader.com
5 days ago

Inside Solutions Representative (Cox Business)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Sell Cox Business solutions to new and existing small-to-medium businesses, handling inbound calls for activations, upgrades, and account transfers while also proactively following up on opportunities. Create strategies for bundled services, generate leads through outreach and referrals, and educate customers on products, pricing, billing, and charges. Assess serviceability, negotiate terms, collaborate with sales engineers, and run ROI assessments to ensure profitability.
Location: Phoenix
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Handle inbound calls for new service activation, service upgrades, and account transfers to ensure a seamless customer experience.
  • •Provide overflow support across additional call queues and assist with misrouted inquiries to drive timely resolution.
  • •Proactively follow up on sales opportunities, installations, and customer inquiries to maintain a high-quality experience.
  • •Generate new business leads through proactive outreach and referral requests, and educate customers on installed products, service offerings, and billing.
  • •Assess serviceability, negotiate pricing and service levels, collaborate with sales engineers on solutions, and perform ROI assessments.

Pay and Benefits

Salary: USD 17.4 - 26.06 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

  • •5 years of experience in a related field, or a high school diploma/GED with 3 years of experience, or an associate/bachelor’s degree or certification in a related discipline.
  • •Proficiency with computers and common business software.
  • •2+ years of sales experience with a proven track record of meeting quotas.
  • •2+ years of experience selling over the phone.
  • •Experience selling telecommunications products and services.
Experience:5+ yearsTelecommunicationsCloudNetworking
Skills:Relationship buildingCustomer focusStrategic sellingCommunicationProposal development

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn