Prada Group

1 month ago

PRADA Client Advisor Shoes, Selfridges (London, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Join Prada as a Client Advisor at Selfridges in London to deliver a memorable luxury customer experience. You’ll promote brand philosophy, build lasting client relationships, and strive to exceed sales targets across in-store and ecommerce channels. You will master Prada product knowledge, utilize CRM data for personalized service, and collaborate with the team to ensure exceptional omni-channel luxury experiences.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Place the customer at the center, creating a welcoming environment and striving to meet their every need with excellent service in line with the client journey ceremony.
•Exceed individual sales targets and maximize personal sales performance contributing to store success.
•Maintain high KPI performance through top-quality sales and customer service.
•Demonstrate excellent product knowledge as well as Prada history, culture and DNA.
•Capture customer data into the CRM to build relationships and develop future opportunities.

Key Requirements

•Similar experience within a luxury or premium brand
•Understanding of luxury customer service
•Experience in building a long-lasting relationship with clients
•Being able to work in a team as well as alone
•Excellent communication and interpersonal skills

Experience:LuxuryRetailFashion

Skills:CommunicationInterpersonal skillsTeamworkCustomer serviceRelationship building

Languages:English

Company Brief

Prada Group

Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn

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Prada Group

1 month ago

PRADA Client Advisor Shoes, Selfridges (London, GB)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Consulting & Advisory

Key Responsibilities

•Place the customer at the center, creating a welcoming environment and striving to meet their every need with excellent service in line with the client journey ceremony.
•Exceed individual sales targets and maximize personal sales performance contributing to store success.
•Maintain high KPI performance through top-quality sales and customer service.
•Demonstrate excellent product knowledge as well as Prada history, culture and DNA.
•Capture customer data into the CRM to build relationships and develop future opportunities.

Key Requirements

•Similar experience within a luxury or premium brand
•Understanding of luxury customer service
•Experience in building a long-lasting relationship with clients
•Being able to work in a team as well as alone
•Excellent communication and interpersonal skills

Experience:LuxuryRetailFashion

Skills:CommunicationInterpersonal skillsTeamworkCustomer serviceRelationship building

Languages:English

Company Brief

Prada Group

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Milan, Italy

Founded: 1913

Website LinkedIn