Senior Solutions Engineer

Atlassian
India
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Organizational skills","Problem-solving","Collaboration"]

Drive enterprise solutioning for complex customer challenges by partnering with sales and channel partners to understand needs, map them to Atlassian value propositions, and deliver compelling product/solution demonstrations. Identify cross-product expansion opportunities, lead technical evaluations, and guide customers on best practices and implementation strategies. Collect customer feedback and competitive insights to inform product improvements while executing in a fast-paced, ambiguous environment.

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FursaFursa
Atlassian
Atlassian
2 days ago

Senior Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 day ago

Job Summary

Drive enterprise solutioning for complex customer challenges by partnering with sales and channel partners to understand needs, map them to Atlassian value propositions, and deliver compelling product/solution demonstrations. Identify cross-product expansion opportunities, lead technical evaluations, and guide customers on best practices and implementation strategies. Collect customer feedback and competitive insights to inform product improvements while executing in a fast-paced, ambiguous environment.
Location: India
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner with sales to support customer discovery, identify business challenges and outcomes, and map them to Atlassian value propositions and solutions.
  • •Identify opportunities for cross-product and solution expansion aligned to customer goals.
  • •Investigate client pain points and craft meaningful, technical solutions.
  • •Act as a product expert and deliver value-driven demonstrations that empower teams and drive outcomes.
  • •Collaborate with sales counterparts, gather customer feedback and competitive insights, and guide customers on best practices and implementation strategies.

Key Requirements

  • •Bachelor’s degree or equivalent.
  • •10+ years of experience in Presales, Solution Engineering, or customer-facing roles for technology vendors or technology-driven organizations.
  • •Deep knowledge of Atlassian’s product suite and the ability to articulate its value for complex business challenges.
  • •Proven experience delivering impactful product/solution demonstrations and leading technical evaluations.
  • •Strong interpersonal and communication skills to influence technical and business stakeholders across varied audiences.
Experience:10+ yearsPresalesSolution engineeringTechnology vendorsEnterprise sales
Education:Bachelor's
Skills:CommunicationInterpersonal skillsOrganizational skillsProblem-solvingCollaboration

Company Brief

Atlassian
Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2002
Glassdoor
Glassdoor: 3.1
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