KeyCorp

3 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Serve as a primary problem-solver and trusted advisor in a branch, resolving complex client servicing issues and coaching tellers to deliver a strong client experience. Lead day-to-day teller line operations, including scheduling, staffing support, and adherence to compliance, audit, and security procedures. Listen for financial wellness needs, assist clients with goals using wellness tools, and transition clients to a banker when deeper conversations are needed.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Deliver strong client experience by being present with clients and teammates and addressing service impacts in real time.
•Coach other tellers and ensure accurate, efficient teller functions in an in-person branch setting.
•Resolve more complex client servicing issues and identify financial wellness opportunities during client conversations.
•Manage day-to-day teller line operations, including teller scheduling, staffing issues, teller coaching, and oversight of operational standards and procedures.
•Support the Branch Manager with onboarding and training new tellers, and perform compliance, audit, and security procedures including cash drawer balancing.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience.
•3+ years of demonstrated superior client relationship skills.
•3+ years of experienced cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and organize multiple tasks.

Experience:3+ years

Education:High School

Skills:Client relationship skillsSales and service skillsIntegritySound judgmentTime management

Certifications:Notary License

Tech Stack:WindowsPCCalculatorOnline BankingTelephone BankingATM

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn

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KeyCorp

3 weeks ago

Lead Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 20 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Deliver strong client experience by being present with clients and teammates and addressing service impacts in real time.
•Coach other tellers and ensure accurate, efficient teller functions in an in-person branch setting.
•Resolve more complex client servicing issues and identify financial wellness opportunities during client conversations.
•Manage day-to-day teller line operations, including teller scheduling, staffing issues, teller coaching, and oversight of operational standards and procedures.
•Support the Branch Manager with onboarding and training new tellers, and perform compliance, audit, and security procedures including cash drawer balancing.

Pay and Benefits

Salary: USD 18.75 - 25 hourly

Key Requirements

•High school diploma, GED, or equivalent business experience.
•3+ years of demonstrated superior client relationship skills.
•3+ years of experienced cash handling.
•Working knowledge of PC with Windows-based applications and a calculator.
•Demonstrated ability to lead, motivate, foster teamwork, and organize multiple tasks.

Experience:3+ years

Education:High School

Skills:Client relationship skillsSales and service skillsIntegritySound judgmentTime management

Certifications:Notary License

Tech Stack:WindowsPCCalculatorOnline BankingTelephone BankingATM

Company Brief

KeyCorp

KeyCorp operates KeyBank, providing retail and commercial banking, lending, wealth management, and investment services to individuals, businesses, and institutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Cleveland, United States

Founded: 1849

Glassdoor: 3.6

Website LinkedIn