Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Self-motivated","Customer-focused","Attention to detail"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, providing a great customer experience while following safe driving and loading practices. Inspect and maintain the hauler for safe operation, complete customer paperwork, and enter detailed notes into the customer tracking system. Work assigned shifts available 7 days a week, with performance-based pay growth and benefits including 401(k), healthcare, paid time off, and education support.

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FursaFursa
Carvana
Carvana
3 months ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, providing a great customer experience while following safe driving and loading practices. Inspect and maintain the hauler for safe operation, complete customer paperwork, and enter detailed notes into the customer tracking system. Work assigned shifts available 7 days a week, with performance-based pay growth and benefits including 401(k), healthcare, paid time off, and education support.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles to customers’ doors using custom car haulers.
  • •Frequently load and unload vehicles onto the hauler and inspect the hauler to ensure safe operation.
  • •Complete customer paperwork and enter thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:401kHealth InsuranceDentalVisionPaid LeaveStudent LoanEquityOvertime

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks, including loading/unloading and vehicle detailing in indoor/outdoor conditions, with occasional exposure to extreme weather.
  • •Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
  • •Must be able to read, write, speak, and understand English.
  • •Must be able to grasp, carry, lift, push, and pull items up to 50 lbs and drive safely with excellent visual acuity.
Experience:2+ years
Skills:Self-motivatedCustomer-focusedAttention to detail
Licenses:Valid driver's licenseNotaryChauffeur's licenseVehicle Verifier licenseSalesperson licenseDOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn