Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 16 - 24.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Data analysis","Conflict resolution","Coaching","Accountability"]

Lead the sales floor as a Brand Ambassador, creating an exceptional customer experience while driving store initiatives and business operations. Coach and develop the team through recruiting, interviewing, performance evaluation, and training. Monitor and analyze sales data to identify trends, recommend improvements, and execute forward-planned strategies to meet store KPIs. Provide HR and conflict-resolution support when leadership is absent, enforcing policies and operational procedures.

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Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead the sales floor as a Brand Ambassador, creating an exceptional customer experience while driving store initiatives and business operations. Coach and develop the team through recruiting, interviewing, performance evaluation, and training. Monitor and analyze sales data to identify trends, recommend improvements, and execute forward-planned strategies to meet store KPIs. Provide HR and conflict-resolution support when leadership is absent, enforcing policies and operational procedures.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador by embodying Coach values and increasing brand awareness.
  • •Lead implementation of company initiatives and support full operation of the business.
  • •Monitor and analyze sales data, identify trends, recommend improvements, and implement individualized team development.
  • •Support recruiting, interviewing, performance evaluation, high-level training, and provide feedback and guidance to improve performance.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition AssistanceParental Leave

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Be able to bend, reach, stretch, and lift/carry/move at least 25 pounds; at times lift and carry product/cartons/props/fixtures up to 50 pounds.
  • •Ability to lift at least 25 lbs regularly, climb, bend, kneel, and maneuver the sales floor and stockroom.
  • •Ability to support team compliance with company policies, procedures, and store operational procedures.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationData analysisConflict resolutionCoachingAccountability

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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