Customer Experience Banker Village Park Branch - Mansfield, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Sales process","Relationship management","Communication","Presentation"]

Serve walk-in consumers and business customers as a financial concierge, retaining and growing relationships by identifying goals, recommending deposit and other banking products, and resolving issues with exemplary service. Educate customers on consumer deposit products, follow up with new customers and referrals, and connect them to other bank teams to deepen relationships. Maintain operational, security, risk, and regulatory compliance while accurately handling transactions and balancing daily.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker Village Park Branch - Mansfield, OH

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Serve walk-in consumers and business customers as a financial concierge, retaining and growing relationships by identifying goals, recommending deposit and other banking products, and resolving issues with exemplary service. Educate customers on consumer deposit products, follow up with new customers and referrals, and connect them to other bank teams to deepen relationships. Maintain operational, security, risk, and regulatory compliance while accurately handling transactions and balancing daily.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues effectively.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through disciplined outreach, new customer follow-up, outbound calling, and referral sourcing.
  • •Educate and refer customers to other bank areas to deepen relationships.
  • •Follow operational, security, risk, and regulatory policies while processing transactions accurately and balancing daily.

Key Requirements

  • •High school diploma or GED plus at least 1 year of customer service or military service in an administration/contracting/civil affairs or similar role, or a Bachelor’s Degree.
  • •1+ year of customer service in banking, financial services, or goal-driven retail sales (preferred).
  • •Ability to handle cash.
  • •Comfort using technology such as mobile services and online banking services.
  • •Adherence to operational, security, risk, and regulatory policies and procedures.
Experience:BankingFinancial servicesCustomer serviceRetail sales
Education:High School
Skills:Customer serviceSales processRelationship managementCommunicationPresentation
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn