Client Relationship Consultant 2 (Banker) - Blacklick Meijer, OH

U.S. Bancorp
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 3-4 yearsEducation: high_schoolSkills: ["Relationship-building","Customer service","Interpersonal skills","Communication","Customer needs assessment"]

Build and foster relationships with consumer and business banking customers through proactive outreach, follow-up, and personalized guidance. Assess customer banking needs and channel preferences, engage and communicate to identify solutions, and maintain knowledge of deposit and loan products, including digital and self-service tools. Provide an excellent in-branch experience, process basic transactions, open new accounts, complete service requests, and educate customers on emerging digital offerings while partnering with branch teams for operational accuracy.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
20 hours ago

Client Relationship Consultant 2 (Banker) - Blacklick Meijer, OH

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Build and foster relationships with consumer and business banking customers through proactive outreach, follow-up, and personalized guidance. Assess customer banking needs and channel preferences, engage and communicate to identify solutions, and maintain knowledge of deposit and loan products, including digital and self-service tools. Provide an excellent in-branch experience, process basic transactions, open new accounts, complete service requests, and educate customers on emerging digital offerings while partnering with branch teams for operational accuracy.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Proactively outreach to and follow up with customers to understand financial needs and banking channel preferences.
  • •Identify solutions for existing and new clients by engaging and communicating effectively.
  • •Maintain working knowledge of consumer and business banking products and services, including digital offerings.
  • •Provide an optimal client experience by greeting clients, processing basic transactions, and completing service requests.
  • •Open new consumer and business accounts, submit credit applications, and educate clients on emerging and self-service digital products.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveLife InsuranceDisabilityParental Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3–4 years of job-related retail banking experience (or a combination of experience and commensurate training).
  • •Build and foster client relationships through proactive outreach and follow up.
  • •Effectively engage and communicate with clients to understand needs and make recommendations.
  • •Maintain required National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, including passing required criminal background and credit checks.
Experience:3-4 yearsRetail bankingFinancial services
Education:High School
Skills:Relationship-buildingCustomer serviceInterpersonal skillsCommunicationCustomer needs assessment
Licenses:NMLS registration (S.A.F.E. Act of 2008)
Tech Stack:NMLSDigital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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