CRM Manager & Product Owner

Airbus
Copenhagen
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Structured approach","Results-driven mindset","Agility","Operational excellence","Interpersonal skills"]

Own the Salesforce CRM product for the Satair scope, translating commercial needs into a roadmap and partnering with central Airbus technical teams to defend change requests. Lead day-to-day CRM system administration for 250+ users, customize workflows, and deliver dashboards and reports for actionable insights. Drive user adoption via a global Salesforce superuser community, training, and UAT, while supporting sales enablement with analytics and automation. Travel about 30%.

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FursaFursa
Airbus
Airbus
7 hours ago

CRM Manager & Product Owner

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own the Salesforce CRM product for the Satair scope, translating commercial needs into a roadmap and partnering with central Airbus technical teams to defend change requests. Lead day-to-day CRM system administration for 250+ users, customize workflows, and deliver dashboards and reports for actionable insights. Drive user adoption via a global Salesforce superuser community, training, and UAT, while supporting sales enablement with analytics and automation. Travel about 30%.
Location: Copenhagen
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Product Management

Key Responsibilities

  • •Serve as strategic Product Owner for the Salesforce platform for the Satair scope and define the product roadmap based on business needs.
  • •Manage stakeholder change requests by acting as a credible voice with central Airbus technical teams in Toulouse.
  • •Operate as the primary CRM back-office administrator for 250+ users, customizing workflows, reports, and dashboards to generate actionable insights.
  • •Support sales enablement by identifying pipeline gaps, communicating analytical findings, and developing automation tools for Account Directors and HOs.
  • •Build and lead a global Salesforce Superuser community, including training and User Acceptance Tests (UAT).
Travel: High travel

Pay and Benefits

Perks:Health InsuranceEquityRemote WorkPaid LeaveGym Membership

Key Requirements

  • •University degree in International Business, Digital Management, Sales Management, or a similar field.
  • •Minimum 5 years of working experience in a CRM Manager, Product Manager, or highly similar role.
  • •Practical experience as a certified Salesforce Administrator and/or Platform App Builder.
  • •Excellent business knowledge and extensive hands-on experience with Salesforce to work credibly with commercial and technical teams.
  • •Excellent command of written and spoken English; proficiency in French, German, or Chinese is preferred.
Experience:5+ yearsCRMSalesforce
Education:Bachelor's in International Business, Digital Management, Sales Management
Skills:Structured approachResults-driven mindsetAgilityOperational excellenceInterpersonal skills
Certifications:Salesforce AdministratorPlatform App Builder
Languages:EnglishFrenchGermanChinese
Tech Stack:SalesforceSalesforce PlatformDashboardsReports

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn