Deliveroo

3 weeks ago

Senior Strategy & Operations Manager - Courier & Logistics (10 month FTC)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead the courier lifecycle strategy and operations across multiple markets, ensuring supply stability, engaged couriers, and the right balance of rider supply for evolving demand. Set the strategic vision for your team, translate business goals into actionable workstreams, and drive continuous improvement. Use data to identify risks and opportunities, partner closely with Product, Data, and Ops, and act as a talent multiplier through coaching and execution.

Location: London

Workplace: Hybrid

Employment Type: Full time · 10 months

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Shape the performance and stability of the courier network across multiple markets, focusing on the lifecycle beyond onboarding.
•Identify emerging risks or opportunities and implement effective operational responses to maintain reliable, adaptable supply.
•Translate high-level business goals into actionable workstreams for direct reports and set strategic team direction.
•Use data insights to understand network dynamics, prioritize initiatives, and measure collective impact.
•Coach and develop the team to scale initiatives, drive continuous improvement, and bridge data-driven insights with operational execution.

Key Requirements

•Demonstrated people leadership experience managing and developing high-performing teams in complex, fast-paced environments.
•Ability to set strategic direction and translate high-level business objectives into clear, actionable workstreams.
•Expert stakeholder management and influencing across Product, Data, and Ops, securing buy-in and aligning cross-functionally.
•Data-driven leadership: comfortable navigating ambiguity, structuring complex problems, and using data to guide prioritization and measure impact.
•A bias for outcomes, evaluating performance on meaningful business results and driving continuous improvement.

Skills:People leadershipCoachingStakeholder managementInfluencingContinuous improvement

Tech Stack:ZapierSmart spreadsheetsScripts

Company Brief

Deliveroo

Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Deliveroo

3 weeks ago

Senior Strategy & Operations Manager - Courier & Logistics (10 month FTC)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: London

Workplace: Hybrid

Employment Type: Full time · 10 months

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Shape the performance and stability of the courier network across multiple markets, focusing on the lifecycle beyond onboarding.
•Identify emerging risks or opportunities and implement effective operational responses to maintain reliable, adaptable supply.
•Translate high-level business goals into actionable workstreams for direct reports and set strategic team direction.
•Use data insights to understand network dynamics, prioritize initiatives, and measure collective impact.
•Coach and develop the team to scale initiatives, drive continuous improvement, and bridge data-driven insights with operational execution.

Key Requirements

•Demonstrated people leadership experience managing and developing high-performing teams in complex, fast-paced environments.
•Ability to set strategic direction and translate high-level business objectives into clear, actionable workstreams.
•Expert stakeholder management and influencing across Product, Data, and Ops, securing buy-in and aligning cross-functionally.
•Data-driven leadership: comfortable navigating ambiguity, structuring complex problems, and using data to guide prioritization and measure impact.
•A bias for outcomes, evaluating performance on meaningful business results and driving continuous improvement.

Skills:People leadershipCoachingStakeholder managementInfluencingContinuous improvement

Tech Stack:ZapierSmart spreadsheetsScripts

Company Brief

Deliveroo

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Unicorn (USD 1B+)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 2013

Glassdoor: 3.4

Website LinkedIn Glassdoor