Universal Banker Floater - Plano, IL

Old Second Bancorp
Plano
Workplace: OnsiteFull timeUSD 18.1 - 22.5 hourlyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Professional communication","Math proficiency","Organization","Multi-tasking","Follow-through","Compliance awareness"]

Provide front-line, highly visible customer service for banking customers while supporting sales goals. Open, close, and maintain customer accounts accurately, assist with account maintenance and cross-sell opportunities, and help customers using Old Second products and services. Perform teller duties as needed, including basic transactions and drawer balancing, while following compliance and operational accuracy requirements. Work onsite and be flexible across branch hours and multiple locations within the assigned market area.

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Old Second Bancorp
Old Second Bancorp
1 day ago

Universal Banker Floater - Plano, IL

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Provide front-line, highly visible customer service for banking customers while supporting sales goals. Open, close, and maintain customer accounts accurately, assist with account maintenance and cross-sell opportunities, and help customers using Old Second products and services. Perform teller duties as needed, including basic transactions and drawer balancing, while following compliance and operational accuracy requirements. Work onsite and be flexible across branch hours and multiple locations within the assigned market area.
Location: Plano
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Meet sales and service goals by profiling customers, building relationships, using sales and customer service software, and participating in sales campaigns.
  • •Accurately open, close, and maintain customer accounts according to established policies and procedures.
  • •Advise new and existing customers on Old Second products and services, including beginning to apply knowledge to more complex retail products like IRAs and loans.
  • •Assist with teller functions as needed, including cashing checks, processing deposits/withdrawals, and balancing the drawer.
  • •Maintain operational accuracy and compliance with internal and legislated requirements (e.g., records, TD Ops, BSA/Fraud/CTR, BAI, signature cards, CIP, beneficial ownership).

Pay and Benefits

Salary: USD 18.1 - 22.5 hourly

Key Requirements

  • •High school diploma (or equivalent) and one year of related experience (banking, cash handling, customer service and/or sales, office, etc.) or an equivalent combination of education and experience.
  • •Must become licensed with NMLS registration within 60 days of assuming the role and meet bank training requirements.
  • •Must work onsite to perform responsibilities; branch hours are Monday–Friday 8am–6pm and Saturday 8am–1pm.
  • •Ability to travel and work onsite at multiple branch locations within the assigned market area.
  • •Demonstrate customer service and professional communication, including math/computer proficiency and basic understanding of banking concepts.
Experience:1+ yearsBankingCustomer serviceSalesCash handling
Education:High School
Skills:Customer serviceProfessional communicationMath proficiencyOrganizationMulti-taskingFollow-throughCompliance awareness
Licenses:NMLS
Languages:English
Tech Stack:NMLSBanking software applications

Company Brief

Old Second Bancorp
Community-focused bank holding company providing commercial, consumer, and wealth management services through Old Second National Bank. Serves businesses and individuals across Illinois with deposit, lending, treasury management, and digital banking solutions.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Aurora, United States
Founded: 1871
WebsiteLinkedIn