4291-Senior Director Product Services (RCM)

Innovaccer
United States
Workplace: RemoteFull timeFunction: Executive & General ManagementExperience: 7+ yearsSkills: ["Cross-functional leadership","Executive communication","Written communication","Change management","Project planning"]

Own end-to-end commercialization of managed services for the Innovaccer Flow agentic, EHR-integrated RCM platform, including services catalog, SKUs, SOW templates, and pricing models. Lead AI and automation adoption across services operations by building roadmaps, business cases, and metrics for ROI. Identify workflow gaps in coding, prior authorization, documentation, and billing, translate them into actionable requirements, and drive automation deployments with cross-functional partners.

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FursaFursa
Innovaccer
Innovaccer
1 month ago

4291-Senior Director Product Services (RCM)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own end-to-end commercialization of managed services for the Innovaccer Flow agentic, EHR-integrated RCM platform, including services catalog, SKUs, SOW templates, and pricing models. Lead AI and automation adoption across services operations by building roadmaps, business cases, and metrics for ROI. Identify workflow gaps in coding, prior authorization, documentation, and billing, translate them into actionable requirements, and drive automation deployments with cross-functional partners.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Sr. Director level

Key Responsibilities

  • •Own end-to-end commercialization of managed services offerings, including defining, pricing, packaging, and bringing them to market.
  • •Develop and maintain a comprehensive services catalog, aligned SKU definitions, and Statement of Work (SOW) templates.
  • •Lead AI technology adoption by building an adoption roadmap, business cases, change management plan, and adoption metrics/ROI reporting.
  • •Identify workflow inefficiencies across coding, prior authorization, documentation, and billing, and translate gaps into actionable requirements for automation.
  • •Drive services automation lifecycle from opportunity identification through production deployment, including roadmap ownership, sprint reviews/UAT/go-live readiness, and post-launch performance monitoring.

Pay and Benefits

Perks:Paid LeaveParental LeaveHealth InsuranceDentalVisionLong-term DisabilityLife InsurancePet Insurance

Key Requirements

  • •7+ years in health IT product management, services strategy, or RCM operations.
  • •Deep familiarity with revenue cycle workflows, including prior authorization, medical coding & CDI, and denial management.
  • •Working knowledge of payer operations including EDI X12, FHIR R4, and DA Vinci implementation guides.
  • •Hands-on experience commercializing services—pricing, SKU design, SOW development, and go-to-market.
  • •Ability to document workflows for automation/AI-assisted automation and evaluate trade-offs between RPA, rule-based logic, and ML approaches.
Experience:7+ yearsHealth ITRCMHealthcareEHRPayer operationsAutomationAI
Skills:Cross-functional leadershipExecutive communicationWritten communicationChange managementProject planning
Tech Stack:RCMEHRInnovaccer FlowPrior authorizationDenial managementAutonomous codingCDIHCCRisk adjustmentEDI X12FHIR R4DA VinciAIAutomationRPARule-based logicMachine learningUAT

Company Brief

Innovaccer
Provides a healthcare data activation platform that unifies clinical, claims, and operational data to enable analytics, care management, population health, and value-based care initiatives for providers, payers, and life sciences organizations.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn