Solutions Engineer - Spain (Italian Speaking)

Quantum Metric
Madrid
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-5 yearsSkills: ["Communication","Presentation","Customer focus","Collaboration","Problem-solving"]

This Solutions Engineer role provides world-class pre-sales technical support, delivering product demonstrations and proofs of concepts for customer experience management solutions. You will work closely with sales, develop technical demos, and drive customer-facing POCs across a remote-first environment, with English and Italian fluency and startup-kind versatility.

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FursaFursa
Quantum Metric
Quantum Metric
6 months ago

Solutions Engineer - Spain (Italian Speaking)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

This Solutions Engineer role provides world-class pre-sales technical support, delivering product demonstrations and proofs of concepts for customer experience management solutions. You will work closely with sales, develop technical demos, and drive customer-facing POCs across a remote-first environment, with English and Italian fluency and startup-kind versatility.
Location: Madrid
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Provide world-class pre-sales technical support to the sales team and act as the subject matter expert on customer experience management.
  • •Deliver product demonstrations and lead proofs of concepts to address customer pain and demonstrate QM’s CXM solutions.
  • •Develop and communicate an effective technical account strategy in partnership with Account Executives.
  • •Collaborate across roles in a startup-like environment; wear multiple hats such as writing materials and contributing to training or online help.
  • •Manage multiple customer-facing POCs and time-sensitive activities, including remote engagements, with travel up to 25%.
Travel: Medium travel

Pay and Benefits

Perks:EquityRemote WorkHealth Insurance

Key Requirements

  • •Fluency in English and Italian with the ability to effectively support and communicate with customers in both.
  • •3-5+ years of experience working with client-side web technologies such as HTML, JavaScript, React, Angular, Ember, Meteor, etc.
  • •Knowledge of website frameworks, components and concepts.
  • •Excellent communication and presentation skills.
  • •Ambitious and self-motivated with a high emotional IQ; experience working remotely is a plus.
Experience:3-5 yearsSaaSCustomer experience managementCX
Skills:CommunicationPresentationCustomer focusCollaborationProblem-solving
Languages:EnglishItalian
Tech Stack:HTMLJavaScriptReactAngularEmberMeteorAdobeGoogle

Company Brief

Quantum Metric
Provides a digital experience analytics platform that captures, analyzes, and visualizes customer interactions to help product, engineering, and design teams identify friction, prioritize improvements, and accelerate digital product outcomes.
Industry: SaaS
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: Denver, United States
Founded: 2015
WebsiteLinkedIn